Customer Service-b2
1 week ago
About JLL
- We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 91,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
Customer Service
- Maintain a courteous and professional approach at all times, to ensure all callers feel valued from the start
- Respond promptly to incoming calls, minimising the caller wait time
- Respond to calls using the defined greeting appropriate to the specific incoming line
- Effectively & efficiently deal with caller’s requests, listening with care in order to route correctly first time
- Be familiar with staff extensions and the location / services provided by the various client departments in order to enable the provision of an efficient service
- Investigate any data discrepancies, queries and departmental changes to ensure the database is fully up to date
- As required, provide a messaging service on behalf of callers to the Client Account Managers
- Ensure all colleague’s names and contact numbers remain confidential & that no personal details are shared
- Remain calm under pressure, use initiative and manage changing priorities as they arise
- Communicate clearly and effectively, using tact and diplomacy when dealing with diverse groups of people
- Escalate technical issue with the switchboard through predefined channels
Site Operations
- Ensure cleanliness of work area at all times
- Provide management information relating to switchboard as and when required.
- Ensure accurate and detailed hand over is planned & passed on for tasks for within responsibility.
HSE, Security & Quality
- Demonstrate permanent high level of security awareness, knowledge of emergency
evacuation & health & safety procedures.
- Understand & actively support JLL’s Quality Management program
- Report any suspected cases of Phishing in line with client policy
Ll-SH3
What you can expect from us
We succeed together and believe the best inspire the best, so we invest in supporting each other, learning together and celebrating our success.
Our Total Rewards program reflects our commitment to helping you achieve your career ambitions, recognizing your contributions, investing in your well-being and providing competitive benefits and pay.
-
Customer Service-b2
5 days ago
Constantia, South Africa JLL Full timeJLL supports the Whole You, personally and professionally. **Include**: Customer Service - Maintain the reception area in good order - Administration of parking spaces for visitors and employees - Arrange taxis for client staff and visitors are requested - Book onsite meeting rooms and hospitality as per client requests and according to site procedures -...
-
Food Services Assistant
2 weeks ago
Constantia, South Africa Western Province Caterers Full time**Job description** We are looking to hire Food Services Assistants. The primary purpose of a Food Service Assistant is to assist with the preparation of and the serving of all meals and beverages to customers, ensuring great customer service always. **Start date: ASAP** **Requirements**: - Assist in the preparation of meals, especially salads and...
-
Service Advisor
2 weeks ago
Constantia, South Africa Ikon Consulting Full time**Salary** Basic salary from R 16 000 up depending on your current basic + commission structure + benefits. (Highly negotiable basic depending on your training and qualifications) **Description** Your main function is to provide excellent customer service consistently to service clients at a very busy franchise dealership. This is a great and popular brand...
-
Automotive Service Manager
7 months ago
Constantia, South Africa Ikon Consulting Full time**Salary** Complete package is market related and based on last / current received + bonus + incentives + medical aid + provident fund + use of company vehicle etc. **Description** Great opportunity at a very busy franchise dealership service department based in the Southern Suburbs of Cape Town. Specific brand experience is a requirement. We (our...
-
Automotive Service Manager
7 months ago
Constantia, South Africa Ikon Consulting Full time**Salary** Complete package is market related and based on last / current received + bonus + incentives + medical aid + provident fund + use of company vehicle etc. **Description** Great opportunity at a very busy franchise dealership service department based in the Southern Suburbs of Cape Town. Specific brand experience is a requirement. We (our...
-
Fund Services Manager
7 days ago
Constantia, South Africa Conova Full time**Our client in the Northern Suburbs is looking for a Fund Services Manager.** *** **Team Overview** **The role reports into an Operations Director/Associate Director based overseas. The Manager will have a team of people within the local jurisdiction reporting into them directly.** **Purpose of Job** The role is to contribute to and oversee the effective...
-
Sales Consultant
2 days ago
Constantia, South Africa Maverick Telecommunications Full time**WE'RE** **LOOKING** **FOR NEW SALES** **CONSULTANT** Working at Maverick Telecommunications is more than just being employed, what we do and how we manage to get results makes the difference. Our Customers are the reason we do what we do and customer service is often at the heart of our business which aims to provide an exceptional service that leaves the...
-
Wellness Advisor
4 days ago
Constantia, South Africa Clicks Group Limited Full time**Position Summary**: **Industry**:Wholesale & Retail Trade - **Job category**:Other: FMCG, Retail, Wholesale and Supply Chain**Location**:Constantia - **Contract**:Permanent**Remuneration**:Market Related - **EE position**:Yes**Brand**:Clicks Group**Introduction**: To offer exceptional service to all customers by providing knowledgeable service and basic...
-
Experienced Restaurant Manager
2 weeks ago
Constantia, South Africa HotelJobs.co.za Full timeAs a high-end Deli and Restaurant, we are looking for a Restaurant Manager to lead all aspects of our business. You will deliver a high-quality menu and motivate our staff to provide excellent customer service. Restaurant Manager responsibilities include maintaining the restaurant’s revenue, profitability and quality goals. You will ensure efficient...
-
Wine Estate F&b Manager
7 months ago
Constantia, South Africa HotelJobs.co.za Full time**Wine Estate F&B Manager #59** **Personal Attributes & Requirements** - Excellent leadership abilities. - Decisive. - Ability to handle well under pressure. - Strong planning and organisational skills. - Own Transport & Valid Driver’s License You would be required to have a completed Matric and have at least 3 - 5 years’ experience in managing large...
-
Ass Foh Manager
5 months ago
Constantia, South Africa HotelJobs.co.za Full timeThis role oversees the Assistant Front of House Management Team, with a focus on systems and procedures, stock take, training, customer service and floor management. A formal Hospitality Qualification. 2 years minimum management experience in a similar environment. A positive attitude with a warm welcoming demeanor. 2 years Hospitality management experience...
-
Pharmacist Assistant Qpb
7 months ago
Constantia, South Africa Clicks Group Limited Full time**Listing reference**: 016272**Listing status**: Online- **Position summary** **Industry**:Wholesale & Retail Trade - **Job category**:Retail Operations**Location**:Constantia - **Contract**:Permanent**Remuneration**:Market Related - **EE position**:Yes**Introduction** - Responsible for providing pharmaceutical care services (within scope of practice) and...
-
Blockman - Constantia
7 months ago
Constantia, South Africa Butcher Company Full time**Duties and Responsibilities**: - Ensure the correct product mix is available for customers, follow efficient production planning and regulation of workflow - Ensure meat products are produced in accordance with specified minimum stock holdings - Rotating stock on regular basis - Cut according to standard cuts and joints - Correct weighing and pricing -...
-
Flexi Sales Consultant Cross Trained
7 months ago
Constantia, South Africa Truworths Full timeAt Truworths, you'll find a dynamic business environment where our staff is constantly challenged to reinvent the way we do business in order to keep us at the forefront of the South African fashion industry. Take a walk through our stores or offices and you'll encounter an infectious love of fashion and a tangible will to succeed among the people who make...
-
Pharmacist Assistant Qpb
4 months ago
Constantia, South Africa Clicks Group Limited Full time**Listing reference**: 017872**Listing status**: Online- **Position summary** **Industry**:Pharmaceutical Sector - **Job category**:FMCG, Retail, Wholesale and Supply Chain**Location**:Constantia - **Contract**:Permanent**Remuneration**:Market Related - **EE position**:Yes**Introduction** - Responsible for providing pharmaceutical care services (within...
-
Sales Consultant
2 months ago
Constantia, South Africa Shop-Label Full timeWe are looking for bright, confident and articulate Sales Consultants with excellent customer services service skills and an eye for style to join our fun and dynamic team. We offer our Sales Consultants a competitive salary, wardrobe perks and the opportunity to be part of a fun, friendly team in a thriving business. To be considered for this role the...
-
Part Time Senior Shop Assistant
3 weeks ago
Constantia, South Africa Masquerade Full time**About the Role** As a Shop Assistant, you will: - **Provide outstanding customer service**, creating memorable experiences and building lasting relationships with our customers. - **Assist in daily store operations**, including sales, inventory management, and maintaining accurate records. - **Maintain the Masquerade atmosphere**, ensuring the store is...
-
Butcher Assistant
2 months ago
Constantia, South Africa Hartlief Continental Meat Products SA Full time**PURPOSE OF THE POSITION**: To produce a variety of quality and fresh meat products by cutting meat accordingly and consistently following production recipes in order to meet customer needs and achieve profitability. **QUALIFICATIONS & EXPERIENCES**: - At least 2 years’ experience as a Butcher Assistant - Must have meat saw experience - Ability to...
-
Restaurant Manager
3 months ago
Constantia, South Africa Constantia Full time**Job description** Job description We are looking for a dynamic person to join our team with great interpersonal and leadership qualities. A passion for food and beverage and ability to connect with guests and staff alike. You would be responsible for maintaining our ethos and high level of service. - Coordination of daily restaurant operations - Respond...
-
Restaurant Floor Manager
2 months ago
Constantia, South Africa Constantia Full time**Job description** Job description We are looking for an energetic and dynamic person to join our team with great interpersonal and leadership qualities. A passion for food and beverage and ability to connect with guests as well as lead and nurture. You would be responsible for maintaining our ethos and high level of service. - Coordination of daily...