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Employee Relations Manager

4 weeks ago

Johannesburg, South Africa Country Bird Holdings Full time

**Job Advert Summary**:
The purpose of the position is to oversee the Employee Relations function from a Group perspective, ensuring a harmonious workplace by implementing policies, procedures and ER interventions, to ensure compliance and to support the business objectives, whilst engaging/consulting with all stakeholders as and when required

**Minimum Requirements**:

- LLB (Labour Law) or similar degree
- Experience as a senior CCMA Commissioner (Advantageous)
- A minimum of 10 years’ experience in an ER/IR specialist role within a Blue-Collar/Industrial and/or Agricultural environment.
- Exceptional oral and written communication skills in English
- Proficient in Zulu, Tswana, Afrikaans.
- Above average computer literacy in Word, PowerPoint & Excel
- Valid Code 08 drivers’ license and own reliable transport
- Willing to travel extensively between regions (1-2 weeks per month)
- Excellent understanding of South African Labour Law and associated legislation.
- Must have dealt extensively with; policy development and implementation, disciplinary procedures, case management at CCMA and Labour Court level, wage negotiations, strike management, large scale retrenchments (S189) and large scale mergers and acquisitions (S197)
- Excellent oral and written communication skills.
- Thorough understanding of negotiation techniques.
- Thorough understanding of dispute resolution.
- Outstanding interpersonal skills
- Ability to remain tactful, calm, and persuasive in controversial and/or confrontational situations.
- Strong conflict management skills.
- Ability to network effectively at all levels of the organisation and with 3rd party stakeholders.
- Tenacious
- Strong problem-solving ability
- Self-driven and goal orientated

**Duties and Responsibilities**:
**Admin and reporting**
- Ensure that the ER policy framework is maintained and updated in accordance with the HR QMS.
- Implement and maintain the ER module on the HRIS to ensure the availability of accurate and complete ER data for reporting purposes.
- Monthly ER reporting to HR Director with complete statistics and data analytics.
- Maintain an electronic library of all cases referred to the CCMA, with progress tracking.

**Case Management and preparation**
- Where required and dependent on importance and risk of referred disputes/cases, represent the company at the various statutory dispute resolution bodies.
- Assist operational HR Practitioners with case preparation.
- Liaise and facilitate discussions with legal partners in respect of cases referred to the CCMA and/or Labour Court where legal assistance and opinions are required.
- Assist operations with investigations and case preparation, dependent on importance and risk of pending internal disciplinary cases.

**Collective Bargaining**
- Advise, guide and lead negotiations with Trade Unions and social partners, on wages/salaries, conditions of employment, policies & procedures, etc.
- Ensure the correct implementation and administration of collective agreements.

**Community Liaison**
- Establish a network with all major stakeholders within local communities.
- Establish community consulting structures/forums in various regions.
- Coordinate and drive community forum meetings in conjunction with operations HR Practitioners.

**Compliance**
- Ensure legal compliance and consistent labour relation practice in the workplace.
- Auditing of systems and policies against relevant labour legislation.
- Facilitate the implementation of new/changes in labour legislation.
- Proactively provide guidance and awareness (training) on new legislation to ensure compliance.
- Provide oversight on all employee relations dispute cases within the company ensuring that sound, fair and appropriate practices are followed in accordance with legislation, agreements with employees/ union and company policies and procedures.
- Coordinate and facilitate audits on labour brokers and sub-contractors to ensure compliance to labour legislation.

**Dispute Resolution**
- Assist with and facilitate dispute resolution to resolve issues as quickly as possible to minimize business risk.
- Lead consultations to resolve complex and more difficult ER/IR issues e.g., policy negotiation, dispute handling, ER impact of larger organizational changes.

**Management Support**
- Support operations to drive and manage sound Employee Relations.
- Point of contact for Senior Management and HR Practitioners to provide advice and support on ER/IR issues.
- Strike Management and support Operations Management during strikes.

**Organisational Change**
- Lead and guide organisational and operational change processes (S189) and facilitate retrenchment consultations where required.
- Advise the business on IR related aspects to new business growth, mergers, and acquisitions (S197) and commercial opportunities to understand and mitigate risk and manage smooth transition.

**Strategy**
- Develop and manage the implementation of appropriate policies to fac

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