Despatch Clerk

1 week ago

Johannesburg, South Africa Engen Full time

**Purpose of the Job**:

- To administer and control the dispatch of Packaged Lubes from CTDC to Local and Long Distance cstomers, optimize the customer service levels and follow processes to drive down cost to serve to ensure customers are satisfied by delivering OTIF

**Who You Are**:

- You can think independently
- You have leadership skills
- You can negotiate
- You can work under pressure
- You can plan
- You can write reports
- You able to work overtime
- You understand customers’ needs and requirements
- You are passionate about operations
- You can deal with queries and solve problems

**What you’ll have done before**:
Baseline:

- Grade 12
- Knowledge of warehouse management
- In depth knowledge of dispatch function
- Experience 2-3 years in dispatching role
- Above average computer skills (word, excel, outlook)
- Working knowledge of applicable handling and loading methods of product on trucks.

Advantageous:

- Must have operational experience in: SAP
- Working knowledge of supply chain logistics
- Lube product range knowledge
- Understanding of Engen’s internal policies and procedures
- knowledge Basic of export operations and documentation.
- Basic knowledge of Bulk loading and documentation

**Exciting Challenges you might face in the role**:

- Effectively understand customers centricity
- Operate effectively, even when things are not certain, or the way forward is not clear

**What you’ll be doing**:

- Dispatch Planning
- Transport Planning
- Internal Liaison
- Inventory Control
- Customer Support
- Administrative Support

**Additional Information**:
Location: Isando

Job Grade: GM

**Job Advert Closing Date**: All job adverts close five days after date posted

**Engen’s approved Employment Equity plans and targets will be considered as part of the recruitment process.**

**Important Information**:

- The appointment will be made in line with Engen's Employment Equity Strategy.
- Engen reserves the right not to make an appointment.

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