Digital Innovations Manager
1 day ago
**Purpose of the Job**:
To develop, implement and manage innovative strategies for products, services and processes for the Retail Convenience business to drive in new customers and increase market share.
**Who You Are**:
- You are an experienced professional with an understanding of lightweight architectural technologies and exploring innovation across the value chain
- You enjoy driving business value through data analytics
- A passion for customer centricity.
- You have lead high performing tech teams to deliver business value through data analytics
- You are attuned to significant global and local shifts in the Tech sector to enable the Retail business and have a reputation of capitalizing on these ahead of your competitors
- You have a passion for technology in the context of informing changing customer demographics
- You are able to define strategy and drive digital innovation.
- You have excellent analytics and data interpretation skills
- You have a reputation for navigating unchartered waters and revel in ambiguity.
- You understand the use of tech to drive customer growth and loyalty.
**What you’ll have done before**:
Baseline:
Minimum of 10 years’ experience in the utilization and understanding of light weight technologies.
NQF Level 7 (Degree in IT/ Computer Science)
Minimum of 5 years’ experience optimizing processes for automation.
Minimum of 5 years’ experience demonstrated experience in development and integration of automated solutions.
Minimum of 2 years delivering solutions using Agile methodology.
Minimum of 2 years developing full business cases.
Minimum of 2 years delivering customer centric tech approaches..
Minimum of bachelor’s degree in IT or related fields
At least 2 years of experience of managing others.
**Exciting Challenges you might face in the role**:
- Working for the #1 brand and market leader in the oil and gas industry.
- Creating tech interfaces based on customer value proposition that allow us to grow our business.
- Implementing a consistent and holistic approach in leveraging customer loyalty and interaction.
- Charting a digital journey to maturity.
- Understand the customer journeys and digital hotspots for product development and collection of data for insights.
**What you’ll be doing**:
- Developing data-driven digital solutions.
- Developing comprehensive digital roadmaps for the Retail division.
- Researching digital trends and collaborating cross functionally on future solutions.
- Implementation of the digital solutions from pilot to full scale.
- Understanding Engen’s New Ways of Working as well as IT and Retail Technology Platforms.
- Optimising the digital journey for impact and reach.
- Continuously seeking methods and feedback from the customer to improve solutions.
- Articulate case for change by documenting the business case.
- Entrench insight analytics, customer engagements, business partnerships, negotiation, on-going supplier management and governance.
- Optimise efforts in the digital space.
- Manage relations with internal customers, contractors/service providers and external stakeholders such as agencies and dealer councils.
- Ensure related SLAs are in place and contracts are adhered to Communicate, develop & drive compliance to HSEQ policies/procedures.
- Engage in talent, staff performance and resource management.
**BAND: DL - Location: GRO**:
**Job Advert Closing Date**: All job adverts close five days after date posted
**Engen’s approved Employment Equity plans and targets will be considered as part of the recruitment process.**
**Important Information**:
- The appointment will be made in line with Engen's Employment Equity Strategy.
- Engen reserves the right not to make an appointment.
**Job Segment**:Manager, Management
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