Operations Supervisor

_**Ref #: OPS01-JUNE2023 (DC)**_
- **Department**:_**Plumbing & Irrigation**
- **Reporting to**_**: DC Manager**
- **Purpose**:_ **The purpose of this job is to ensure the smooth running of the department, through weekly evaluation and reporting it to the Supervisor. This should in turn ensure that the stock received from the suppliers are correct and in good condition, in addition to providing excellent customer service ensuring customer satisfaction. This will include overseeing all staff and the productivity of the department resulting in promoting the business therefore creating sustainable growth in margins and profits.**

**KEY RESPONSIBILITIES**:

- Ensure a daily attendance register are completed by ensuring all staff are in the department on time.
- Supervise a team of subordinates and ensure all branch transfers/orders are completed within the 48hr turnaround time.
- Ensure all subordinates complete their logsheet daily by checking to ensure all branch transfers/ orders are completed with transfer/order numbers recorded on the logsheet and verify it with the back order report.
- All G2G requirements must be
- Daily huddles
- Staff complete their G2G daily routine schedule.
- Ensure staff G2G completed daily routines are handed in at the end of each month to your Supervisor
- Ensure daily housekeeping are done by doing regular floor walks of your department before the early shift end.
- Efficient mini SWOT report on set date. This includes:

- Strength - Suggestions to improve the departments efficiencies and operations
- Weakness - Highlight daily challenges, staff shortage, or resources shortage etc
- Opportunities - Ideas that could create opportunities, changes that could be implemented
- Threats - Highlight concerns that could be detrimental to the department and the eventually in the Distribution Centre, loop holes theft or health and safety challenges.
- Pro - actively respond to additional staff requirements or over time timeously, by monitoring operational peak times, distributing promotional stock or auto order transfers.
- Assist Operations Supervisor with quarterly staff evaluations by being present when the departments staff are being evaluated
- Arrange staff for random, annual bi
- annual stock take.

**REQUIREMENTS**:

- Matric or equivalent
- 2 Years’ experience as a Clerk
- Ability to handle pressure
- Demonstrate 90% accuracy
- Displays Standard Operating Procedure unattended
- Ability to communicate effectively (verbal & written)
- Planning, time management & organising skills

We are committed to having staff that reflect the diversity of our nation we will conduct our recruitment and appointments in line with the Company’s equity targets and we are committed to improving our positions. The Company reserves the right to make changes to these terms and conditions at any time and for any reason

**Job Types**: Full-time, Permanent

**Education**:

- High School (matric) (required)

**Experience**:

- Clerk: 2 years (required)