Accounts Receivable

2 weeks ago

Johannesburg, South Africa ADvTECH Full time

**Job Purpose**:
ADvTECH Group Shared Services is an exciting and dynamic team making a difference across the respective ADvTECH divisions. We are looking for a passionate individual to be part of our growth journey. The debtor’s manager will be responsible for strategic planning and managing the debtor’s team, which provide services across the group.

**Responsibilities**:
**Key Performance Area 1 - **Debtors Management**:

- Define the debt collection strategy for each education brand within the group.
- Obtain approval from each brand finance manager and execute on approved strategy.
- Oversee the processing of bad debt journals, refunds, and working through on-hold/not on-hold accounts with credit controllers.
- Oversee all other projects and ad hoc initiatives as required from inception to completion.
- Establish and manage key customer relationships.
- Acts as a liaison between GSS, education brands and external stakeholders to meet information needs and to ensure that relevant data is maintained.
- Participate in meetings and provides reports of debtor’s management issues and resolutions.
- Weekly reporting to management.
- Compile and dispatch collection letters and SMS’s.
- Assisting with account queries, including key customer visits.
- Follow procedure on accounts prepared for handover to pre-legal and monitoring progress.
- Understand specific business needs and proactively propose solutions.
- Monitor ageing of the debtor’s book and evaluate for accuracy and collectability.
- Support annual financial audit.
- Lead, as an SME, in business process improvement and system enhancement projects.
- Call monitoring on credit controllers for quality.

**Key Performance Area 2 - **Systems development and administration**:

- Develop, implement, and maintain systems, procedures and policies relating to the debt collection function to ensure adherence to company guidelines.
- Enter and manage status changes to various debt collection software.
- Provide functional support to the implementation of new enterprise-wide collections system.
- Provide functional support to the implementation of new enterprise-wide finance management system.

**Key Performance Area 3 - Financial Management**:

- Prepare and recommends operating and personnel budgets for approval.
- Monitor spending for adherence to budget - recommend variances as necessary.

**Key Performance Area 4 - People Management**:

- Actively manage the collections team performance by defining deliverables, key performance areas and indicators.
- Assists in building the capabilities, tools, and skills within the team, driving high levels of individual accountability, engagement, empowerment, and development.
- Manage the recruitment process within GSS AR division.
- Manage the talent and career paths of the team, including conducting performance and development reviews and succession planning with all direct reports.
- Train and evaluate employees to enhance their performance, development, and work productivity.
- Addresses performance issues and make recommendations for remedial actions.
- Motivate and reward employees encompassing the fair recognition and within allocated budgets and company guidelines.

**Key Performance Are 5 - Stakeholder Engagement**:

- Proactively manage feedback and issue resolution with the respective Brand financial managers.
- Provide regular debtors collection reports.
- Define and communicate process enhancements to the respective GSS teams and customers.

**Qualification Requirements**:

- BCom Degree in finance or related field.
- Industry specific certification (NQF equivalent).

**Experience Requirements**:
Management of a finance or debtors team (3-5 years).

Debtors Manager role (advantageous 3-5 years, working as an accounts receivable manager in consumer facing environment.

Exposure to billing and debit orders (3-5 years).

Exposure to education sector and specific collections for schools and tertiary institutions (advantageous 3 years).

Attempted or completed SAICA articles (advantageous).

**Skills and Competencies**:

- Demonstrate strong leadership and managerial competencies, including integrity, accountability, communication skills and commitment to teamwork and excellence in responsibilities such as selecting, mentoring, coaching, supervising, motivating, and training procurement staff.
- Exhibit a strong sense of urgency to maintain high personal performance while making decisions and allocating resources in a cost-efficient manner.
- Experience of working in finance transformation and driving significant change through business process.
- Utilise excellent verbal, written and inter-personal communication skills to establish and maintain a good rapport with co-workers, supervisors, and Business Units.
- Strong people management skills.
- Experience working in Finance Shared Services or Outsourcing environments.
- Ability to motivate others, negotiate appropriately, and coordinate efforts across mu

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