Sub-product Owner-it Service Desk
2 weeks ago
Steer and govern IT Service Deskinitiatives and projects
Manage service deliveryprovider/s to deliver a stable and sustainable level of first level IT support
Manage transformation within the IT Service Desk relating to new technologies and refined processes
Artificial Intelligence (NLP, ChatBots and Machine Learning)
ITSM (IT Service Management)
IT Operations Frameworks (E.g., ITIL)
IT Service Delivery Management
Project Management
DevOps
Agile Methodology
JIRA & Confluence
Service Desk Methodology
Provider / Contract Management - SLAs and KPIs
Technical experience withData and Analytics (E.g. QlikView)
Office 365
Between 3 - 5 Years
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Sub Product Owner- Maintenance Reporting
4 days ago
Midrand, South Africa J Brew Solutions (Pty) Ltd Full time**Essential Skills Requirements**: - Expert knowledge of business process analysis - Expert knowledge of setting up and leading agile teams - Profound experience as a Business Analyst - Expert knowledge and experience in requirement analysis and development documentation - At least 3 years experience as a project lead - At least 5 years experience in agile...
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Service Desk Consultant
Found in: Whatjobs ZA C2 - 7 days ago
Midrand, South Africa EQ Plus Full timeRequirements: Some Tertiary IT Qualification or relevant qualification. 1 to 2 Years IT Service Desk experience is a MUST HAVE. HDM, FORME, ARIS Service Desk Software will be a huge advantage. Enable Monitoring Software experience will be an advantage. Duties: Answer, Log, Monitor, Follow up and Close User Support Calls. Chace 1st Line Desktop Support...
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Service Desk Consultant
Found in: Adzuna ZA B C2 - 2 weeks ago
Midrand, South Africa Adzuna ZA B C2 Full timeRequirements: Some Tertiary IT Qualification or relevant qualification.1 to 2 Years IT Service Desk experience is a MUST HAVE.HDM, FORME, ARIS Service Desk Software will be a huge advantage.Enable Monitoring Software experience will be an advantage. Duties: Answer, Log, Monitor, Follow up and Close User Support Calls.Chace 1st Line Desktop Support...
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Service Desk Consultant
Found in: Talent ZA 2A C2 - 2 weeks ago
Midrand, South Africa EQ Plus Full timeRequirements: Some Tertiary IT Qualification or relevant qualification.1 to 2 Years IT Service Desk experience is a MUST HAVE.HDM, FORME, ARIS Service Desk Software will be a huge advantage.Enable Monitoring Software experience will be an advantage. Duties: Answer, Log, Monitor, Follow up and Close User Support Calls.Chace 1st Line Desktop Support...
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Service Desk Agent I
Found in: Whatjobs ZA C2 - 7 days ago
Midrand, South Africa IOCO Full timeiOCO Infrastructure Services: Where Challengers and Innovators Thrive. We are currently hiring for the position of Service Desk Agent I to join our IT support team. As a Service Desk Agent I, you will be the first point of contact for technical issues, providing essential support to end-users. If you have excellent problem-solving skills, a customer-centric...
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Service Desk Agent I
Found in: Talent ZA 2A C2 - 3 weeks ago
Midrand, South Africa IOCO Full timeiOCO Infrastructure Services: Where Challengers and Innovators Thrive. We are currently hiring for the position of Service Desk Agent I to join our IT support team. As a Service Desk Agent I, you will be the first point of contact for technical issues, providing essential support to end-users. If you have excellent problem-solving skills, a customer-centric...
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Product Owner
5 days ago
Midrand, South Africa Vodafone Full time**Role purpose**: The Product Owner loves to build products and has a natural curiosity about the technology stack required to deliver on it. She/he represents the business stakeholders and leads to understanding product use cases, business applicability, and impact thereof. They play the role of being the voice of the customer guiding individual DevOps...
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Product Owner: Short Term Insurance
1 day ago
Midrand, South Africa Vodafone Full time**Role purpose**: The Product Owner represents the business stakeholders and is the voice of the customer guiding individual DevOps teams, responsible for ensuring that the delivery team delivers value to the business according to the outcome vision This role is responsible for the definition of customer-centric items or user stories from the...
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Service Desk Agent
2 weeks ago
Midrand, South Africa Nexio Full time**ROLE PURPOSE** While providing the highest customer service, the engineer answers incoming calls, tracks all information on the Remedy system along with their expertise to resolve the customer's request in a timely fashion. The engineer provides desktop support, such as password or account related queries, Outlook, VPN, APN (3G), monitoring and tracking...
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IT Services Manager
2 weeks ago
Midrand, South Africa Talent 101 Full time**Qualifications & Experience**: - Matric - BTech or relevant equivalent - ITIL - Minimum of 8 years relevant IT industry experience including 4 years management experience - Experience in managing enterprise IT Help Desk operations - Track record shift work-based operations, project management and business continuity - Travel to all units required on a...
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Service Desk Agent
5 days ago
Midrand, South Africa Hemmersbach GmbH & Co. KG Full timeEnsure successful and high-quality service delivery by effectively supporting business with global projects. - South Africa - Midrand - Young professionals - Full-time **—** Your Benefits **—****: - Buddy program- Disability insurance- Internal career development- Job with purpose- Mentor program- Onboarding program- Pension scheme- Trusted working...
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Delivery Product Owner
4 days ago
Midrand, South Africa Mondia Group Full time**ABOUT US** WHAT WE DO | Our talented teams create tech that connects brands to people via meaningful content that impacts their lives in positive ways. By understanding where the markets are going and where technology fits in; we use our knowledge to identify solutions that boost businesses and shift user experiences. WHY WE’RE DIFFERENT | What makes...
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Electrical Product Manager
3 days ago
Midrand, South Africa Absolute Mining & Engineering Full timeMidrand, Gauteng - Posted 5 hours ago **Absolute Mining & Engineering Recruitment (Pty)Ltd** A leading turnkey solutions provider in Network Optimisation, DC Power Systems, Energy and Telecommunications fields, has an exciting vacancy for an astute Electrical Engineer to take ownership as Product Manager of their Energy division. Based in Midrand,...
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Product Marketing Manager
3 days ago
Midrand, South Africa Vodafone Full time**Description**: - The Product and Propositions Lead provides expert knowledge to deliver the activities of design, development, deployment and go to market of compelling and profitable propositions, which deliver the desired user journey experience, and Brand positioning. The correct development, pricing and marketing of products and services will drive...
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Fire Service and Product Consultant
5 days ago
Midrand, South Africa Fidelity Services Group Full timeOverall purpose of the job: The purpose of the Fire Product & Service Consultant is to source and generate business focusing mainly on the supply of service contract on both a once off and annual contract basis for products including portable products, fixed equipment, panels, as well as sales of all portable fire products. Duties & Responsibilities: ...
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SAP Platform
Found in: Talent ZA 2A C2 - 3 weeks ago
Midrand, South Africa Open Source (Pty) Ltd Full timeESSENTIAL SKILLS Technical Skills / TechnologyGroovy Scripting (Essential)CPI (Cloud Platform Integration, SAP Success Factors) EssentialSAP SolMan, Web Logic Application server and development, SAP Hana, Oracle DB and SQL, Cloud Technologies, DEVOPSADVANTAGEOUS SKILLSInterface experience (On-Prem SAP), IT Security, AWS & ITSM, JIRAQUALIFICATIONS/EXPERIENCE...
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Product Marketing Manager
3 days ago
Midrand, South Africa Vodafone Full time**Role purpose**: Vodacom is on a journey to become South Africa’s leading tech company, moving from a handset retailer & network provider into a true marketing-led business. This role will sit within Vodacom Financial services, which has been identified as an acceleration unit within the greater Vodacom group. The ambition is to expand its product...
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Sub Editor
3 days ago
Midrand, South Africa ACCESS HUMAN SOLUTIONS Full time**PURPOSE OF THE JOB**: To edit copy, proofread and draft all communication material. To quality control all written official documents published through various communications platforms. To serve as a principal speech writer for organization. Executives and panel discussion presentations at global events. **KEY REPSONSIBILITIES** - Research, develop,...
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HR Services Transformation Specialist
7 days ago
Midrand, South Africa Network Contracting Full time**Role purpose**: Effectively focus on delivering the 2025 transformation agenda in conjunction with the EHOD: HR Services Group, functioning as part of the Leadership team across the Group HR Services teams across all Africa markets. Execute a fit-for-purpose HR Operations Strategy for Vodacom Group across Sub-Saharan Africa, in conjunction with the HR...
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Esd Outbound Consultant
4 days ago
Midrand, South Africa Jurumani Solutions Full timeJurumani offers an environment where creativity and the practice of building things is believed to be fundamentally useful to both the Client and Jurumani Solutions. Providing opportunity to focus on making products and business operating capabilities work, which means we often are more concerned with how systems align, orchestrate and integrate to achieve...