Onboarding Analyst

2 weeks ago


Cape Town, South Africa BVNK Full time

**About us**:
BVNK is a next-generation payments platform for global businesses. We bridge the gap between traditional and digital finance to make payments borderless, instant, and secure. Using the BVNK platform, businesses can send and receive payments on all major schemes and blockchain networks, incorporate stablecoins into their payment flows, and settle funds in over 30 markets.

We are a diverse team spread across the UK, Europe, South Africa and APAC, with a shared belief that in the next five years all payment flows will interact with crypto, and BVNK will be at the forefront of this shift. We raised $40M in Series A funding, and we're looking for smart, ambitious people to help us build the next generation of payments.

We're incredibly honoured to have made Newsweek's list of The Top 100 Global Most Loved Workplaces 2 years running (2023 and 2024).

**About this role in the team**:
Due to our expanding business, there is an increased demand for a Compliance Onboarding Analyst to join the Team. The role requires a high level of initiative, as well as expertise in a FinTech environment and cooperation with corporate and individual clients. This role requires high attention to clients needs, self education and self organization. This role will form part of our global team, and will work closely with Operations, Trading Team, Sales, and Management.

**Key Areas of Responsibilities**:

- Onboarding and due diligence of the Company's Corporate customers ensuring that the appropriate best practices in Onboarding and Risk Management are applied.
- Identify correctly the Corporate customer's UBOs and Directors and collect all relevant information;
- Carry out all relevant checks and resolve any potential hits (Sanctions, PEPs, Adverse Media, etc).
- Ensure all relevant legislation and regulations are adhered to, as well as industry guidance and best practices.
- Assess and decide on a case-by-case basis what measures should be taken with regards to additional investigations, follow-up actions etc.
- Carry out risk assessments on all customers and follow relevant approval and escalation processes.
- Suggest improvements to the process.
- Onboarding of Private Individuals / individual persons on the BVNK platform and different products.
- Ensure all required documentation is collected and verified from the Company's High Value customers.

**What we need from you**:

- Fluent in English, with excellent written and verbal communication and research skills.
- Previous experience in a Fintech/payments environment.
- Minimum 1 years' experience in **corporate(B2B)** customer service, onboarding, or compliance within the payments, forex, or fintech industry
- Proficiency in Salesforce or similar sales CRM systems
- Strong written and oral communication skills, with proven ability to initiate and manage relationships via several digital platforms
- Experience working under pressure in a fast-paced work environment while consistently meeting standards for productivity and quality.

**What you can expect from us**:

- Fair and **competitive salary** at every stage of your growth
- **Meaningful ownership** in the business through our employee option scheme
- **Flexible working** hours, with hybrid working at its heart
- A **culture** built on passionate growth minded people
- A **flexible approach to holiday**:

- Opportunities to travel to our **offices around the world**, in locations such as London and Cape Town, to collaborate with your colleagues
- An **open and creative environment** where you can help us define the future of BVNK, it's culture, and it's opportunity sets


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