IT Helpdesk Intern

**Purpose**: The Helpdesk Technician is primarily responsible for providing technical support and advice to customers (internal and external) via the telephone. **Responsibilities**: - Accurately allocate on site tickets to the relevant technician/branch/contractor within 30 minutes of call received. - Perform remote troubleshooting through diagnostic...

**Job Purpose**: The Helpdesk Technician is primarily responsible for providing technical support and advice to customers (internal and external) via the telephone. **Responsibilities**: Technician Service - Perform remote troubleshooting through diagnostic techniques and pertinent questions. - Determine the best solution based on the issue and details...

Structure, Grade & Reporting Division Digital Platform Services Department Octane Reports to Senior Manager: Technology Span of Control 4 -15 Core Description The Service Desk Manager is responsible for managing daily operations of the service desk, managing the service desk team, representing the team to other stakeholders, and helping to ensure that the...

Adapt IT Group is a market leader in developing specialized vertical market software and digitally-led business solutions. As a Moodle Technical Support Engineer, you will be part of a team providing technical support to customers via email, telephone, and online helpdesk.Key ResponsibilitiesProvide first-line support for Moodle and other e-learning...

Join us at Adapt IT Group as a Moodle Technical Support Engineer! In this role, you will provide technical support to customers via email, telephone, and online helpdesk.Key Skills and QualificationsProven experience working with Moodle and other e-learning solutions.Excellent communication and customer service skills.Ability to work well under pressure and...

Adapt IT (Pty) Ltd is a subsidiary of Adapt IT Holdings Proprietary Limited and a market leader in developing specialised vertical market software and digitally-led business solutions that assist clients across targeted industries to Achieve More by improving their customer experience, core business operations, business administration and enterprise resource...

We are seeking a Help Desk Professional to join our IT Infrastructure team. The successful candidate will be responsible for providing comprehensive technical support and maintenance services to our internal users.This role involves traveling to various locations, installing new equipment, addressing service requests, troubleshooting technical issues, and...

**Job functions and duties not limted to below**: - Managing diaries and setting up appointments - Filing - Answering phones - General administration - Assisting the counter sales /management team with receiving customers and assisting them with their requirements (products, parts or repair bookings) - Assisting sales team in closing deals and following up...

A unique position requiring a SENIOR **Database Design Specialist** with a LEADING international Manufacturing concern, to ensure the company collaborate partnerships internally. **Specific Technical / Functional skills**: - Azure Cloud - CDH (Customer Data Hub) - Oracle - PostgreDB, MS SQL, Power apps - Database management - Database design (consolidation...

Adapt IT (Pty) Ltd is a subsidiary of Adapt IT Holdings Proprietary Limited and a market leader in developing specialised vertical market software and digitally-led business solutions that assist clients across targeted industries to Achieve More by improving their customer experience, core business operations, business administration and enterprise resource...

Adapt IT Group is a leading provider of specialized software solutions and digitally-led business services.About UsWe are seeking a highly skilled individual to join our team as an Operations Excellence Specialist. This role will be responsible for the creation and control of accurate company documentation and maintaining records for efficient Quality...

Expert Full Stack DeveloperOur client, an innovative company at the forefront of the automotive industry, requires an Expert Full Stack Developer for a fantastic hybrid role based in the Midrand/ Menlyn area. Work in a dynamic environment with the benefit of international tripsDesired Experience & QualificationRequirements:IT Degree and/or relevant...

Expert Full Stack DeveloperOur client, an innovative company at the forefront of the automotive industry, requires an Expert Full Stack Developer for a fantastic hybrid role based in the Midrand/ Menlyn area. Work in a dynamic environment with the benefit of international tripsDesired Experience & QualificationRequirements:IT Degree and/or relevant...

:Contract Renewal:To effective collect outstanding debt and prevent Bad Debt for Vodacom Corporate, Business and Consumer collection portfolio and ensure that the accounts are paid when dueTo assist and empower other Vodacom Departments on Collections calls via Real- time Helpdesk in a Blended Contact Centre environment.• To minimise bad debt• To follow...

:Contract Renewal:To effective collect outstanding debt and prevent Bad Debt for Vodacom Corporate, Business and Consumer collection portfolio and ensure that the accounts are paid when dueTo assist and empower other Vodacom Departments on Collections calls via Real- time Helpdesk in a Blended Contact Centre environment.• To minimise bad debt• To follow...

To effectively collect outstanding debt and prevent Bad Debt for Vodacom Corporate, Business and Consumer collection portfolio and ensure that the accounts are paid when due.To assist and empower other Vodacom Departments on Collections calls via Real-time Helpdesk in a Blended Contact Centre environment.ResponsibilitiesTo follow up on non-payments.To...

We are looking for a highly motivated individual to fill the position of Quality Assurance Coordinator at Adapt IT Group.About UsOur company specialises in developing vertical market software and digitally-led business solutions that enhance customer experience and core business operations.Job DescriptionResponsible for creating and controlling accurate...

We are seeking a qualified professional to join our team as a Documentation Management Professional.About UsOur company specialises in providing vertically integrated solutions that improve customer experience and enhance core business operations.Job OverviewCreating and controlling accurate company documentation and maintaining records for efficient Quality...

We are seeking an experienced professional to join our team as a Process Improvement Expert.About UsOur company specialises in developing vertical market software and digitally-led business solutions that enhance customer experience and core business operations.Job DescriptionResponsible for creating and controlling accurate company documentation and...

An Amazing brand with cutting-edge technology with an agile working environment, an excellent team in Global team collaboration and high work-life balance with Flexible hours, is looking for a Repika DevOps Lead to join their team. In this role you will be engaging with international and global stakeholders. Develop systems solutions in line with quality...