Guest Relations Manager

The Capital Hotels stands for equal opportunity while transforming the Hospitality Industry into a modern aspirational industry once again. We believe that the industry is broken and needs to reinvent the image of service and hospitality. We are achieving this through our incredible staff culture. Our dedicated staff believe in offering the highest level of...

5* Boutique Hotel in the City of Cape Town the Guest Relations Officer main task is to ensure that the needs and requests of the Guests are met, and that each Guest has a memorable stay ,This position has the responsibility of dealing with Guest daily, The duties include Guest handling as well as performing administration tasks.You are required to obtain...

Job Posted: 24-Mar-2023 - Location: Cape Town 5* Boutique Hotel in the City of Cape Town - the Guest Relations Officer main task is to ensure that the needs and requests of the Guests are met, and that each Guest has a memorable stay ,This position has the responsibility of dealing with Guest daily, The duties include Guest handling as well as performing...

**The main purpose of this position**:To establish and maintain good relations between CTICC and its visitors to enhance guest experience, ensuring that expectations are exceeded. **Reporting to the**: Senior Guest Relations Officer **Key responsibilities will include but are not limited to**: **1. **Satisfied Customers**: - Welcome and interact with...

**The main purpose of this position**:To establish and maintain good relations between CTICC and its visitors to enhance guest experience, ensuring that expectations are exceeded. **Reporting to the**: Senior Guest Relations Officer **Key responsibilities will include but are not limited to**: **1. Reception & Switchboard Duties**: - Welcoming visitors in...

**2024-01-25 - 2024-06-30** **PERMANENT** **CT003215** - **SPA, BEAUTY, FITNESS, HAIR** - **Western Cape**, Cape Town Waterfront** Guest Relations Officer **Location**:Waterfront, Cape Town **Salary**: Between R 9000.00-R11 000 (Depending on experience) 10% on all Floats sold 10% on all Rasuls sold 10% on all upgrades 5% on all contracts sold Yearly...

**Job Number** 24013619 **Job Category** Rooms & Guest Services Operations **Location** AC Hotel Cape Town Waterfront, Dockrail Road Foreshore, Cape Town, The Western Cape, South Africa VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Represents property management in resolving any...

**Our client a well-established wine estate is looking to employ a Guest Relations Officer at their organization** **Location**:Stellenbosch, Western Cape **Requirements**: - Hospitality Certificate or Diploma - 2 years of experience in a similar role - Must have good computer and administration skills - Must have the ability to maintain a professional...

We are looking for a Guest Relations Officer who will be responsible for ensuring that the guest's experience from arrival to departure is seamless in accordance with all policies and procedures. The Guest Relations Officer serves the needs of our guests and assists fellow colleagues from different departments if need be. **RESPONSIBILITIES**: - Welcome...

We are on the lookout for new team members with bubbly and warm personalities. You would be the face of the hotel and attend to all guest requests and queries. You must have detailed information about the hotel, all departments and must be able to recommend activities and restaurants to in-house guests. You would be the link between all departments, with...

Neighbourgood, South Africa’s leading co-living and co-working business, is looking for a dynamic and talented Front of House with excellent all round hospitality and communication skills to join our team. As a Community Host, you'll be part of the onsite teams that form an intrinsic part of our guest relations teams at Neighbourgood. You will report to...

**Hospitality and Outdoor - New Vacancy - Guest Relations Officer** **5* property - West Coast, Western Cape** Wonderful opportunity for an individual with exceptional guest relations skills and proven experience in a luxury lodge establishment to join a 5 star property on the beautiful West Coast. This person will enjoy creating the total guest...

**Responsibilities**: - Welcome and familiarize guests with Delaire Graff Lodges and Spa. - Provide upscale and personalized service throughout guests' stays. - Monitor daily bookings and ensure timely room preparation. - Manage check-in, check-out procedures, including reservations and financial transactions. - Address guest requests promptly and...

**Job Number** 24066935 **Job Category** Rooms & Guest Services Operations **Location** Cape Town Marriott Hotel Crystal Towers, Corner of Century Boulevard and Rialto Road, Cape Town, South Africa, South Africa VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Supports all...

**Job Number** 23035087 **Job Category** Rooms & Guest Services Operations **Location** Protea Hotel Fire & Ice! Cape Town, 64 New Church Street, Cape Town, South Africa, South Africa VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Supports all property operations, ensuring...

**GUEST RELATIONS OFFICER** We are looking for a Guest Relations Officer who will be responsible for ensuring that guests’ experience from arrival to departure is seamless in accordance with all policies and procedures. The Guest Relations Officer serves our guests’ needs and our fellow colleagues. **MAIN RESPONSIBILITIES** - Welcome and introduce...

Guest Relations Officer | Cape Town | Luxury Hotel **GUEST RELATIONS OFFICER** - his/her main task is to ensure that the needs and requests of the Guests are met, and that each Guest has a memorable stay. This position has the responsibility of dealing with Guests daily. The duties include Guest handling as well as performing administration tasks. You are...

Act as an ambassador for guests - Create memorable experiences & activities for guests at the Estate - Help resolve any issues or complaints - Train employees in customer service - Create and enforce employee practices and policies - Setting goals and objectives for the department or team to ensure that objectives are met or exceeded - Monitoring guest...

Job Posted: 14-Jun-2023 - Location: Cape Town - Act as an ambassador for guests - Create memorable experiences & activities for guests at the Estate - Help resolve any issues or complaints - Train employees in customer service - Create and enforce employee practices and policies - Setting goals and objectives for the department or team to ensure that...

We are looking for a Guest Relations Officer who will be responsible for ensuring that the guest's experience from arrival to departure is seamless in accordance with all policies and procedures. The Guest Relations Officer serves the needs of our guests and assists fellow colleagues from different departments if need be. **RESPONSIBILITIES**: - Welcome...