Commodity Coordinator: Non-ferrous and Precious
2 weeks ago
Company Description
We are SGS - the world’s leading testing, inspection and certification company. We are recognized as the global benchmark for quality and integrity. Our 97,000 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer and more interconnected world.
**Job Description**:
The Commodity Coordinator for Non-Ferrous Materials is responsible for coordinating all activities related to providing excellence in inspection services for Non-Ferrous commodities. The coordinator will work with an administrator(s) and data capturer(s) to plan, execute, report and handle all queries related to non-ferrous commodities inspections.
- Generate proposals for non-ferrous commodities
- Update the proposal register regularly showing accepted and rejected proposals
- Register all accepted inspections **within 48 hrs** on the company BOSS system
- Coordinate the inspections with the relevant branch supervisors, and ensure the correct inspection scope is applied through effective communication. That is, any changes to scope must be promptly shared with the branch supervisor
- During the execution of inspections, provide **daily** updates to the clients in the form of brief statements, a summary of results and picture reports
- Maintain proper document control for each inspection by updating SharePoint folders with pictures, field reports, results, calculations, reports, certificates (drafts and finals), invoices (pro forma and final) and other project-related information.
- Troubleshooting queries for each inspection by coordinating with relevant divisions and personnel within SGS to effectively address the query
- Provide effective customer communication by attending to queries/issues promptly
- Coordinate duties with administrator and data capture by delegating effectively to team members
- Maintain quality, efficiency and confidentially of services
- Communicate with other branches/divisions and the laboratory to achieve the required turnaround time for all activities
- Proper implementation of the SGS SIR platform by uploading necessary information timely
- Guide and assist junior staff development
- Required to attend to client/work-related issues after hours if necessary
Assist with petty cash handling, travel booking and other SGS administrative functions as required by Manager
- Commodity Coordinator to carry out **Client Surveys** which will be used to determine the efficiency of services provided by their team.
- ** Document control**:
- random audits will be performed on the SharePoint folder to determine if proper document control is being exercised by Commodity Coordinator
- ** Proposals**:
- proposal register will be reviewed randomly to determine if proper updating is being carried out
- ** Invoicing**:
- invoices are to be issued 48 hrs after the final report/certificate is issued. Credit notes related to incorrect information will also be used to assess the performance of the Commodity Coordinator.
- ** Skills development**:
- will be required to take on an SGS SETA course to develop skills
**Qualifications**:
- Matric [minimum], preferably with Maths and Science.
- Post matric qualification, such as administrative, project management or general management
- Languages: Proficiency in English (Read, Speak, Write)
- Excellent Typing Skills
- Computer literacy in Word, Excel, the SGS SIR platform, and SGS BOSS system is a must
- Calculation capability — to ensure accurate scoring of client’s results
- Excellent Technical Report writing ability
- More than 8 years of experience in a commodity trading or inspection related environment
- Strong Leadership skills in managing multi-discipline teams
- Proven ability to communicate effectively with clients
- Sound presentation skills
- Teamwork and cooperation
- Thinks Strategically
- Translates Strategy into Actions
- Influences Internally & Externally
Delivers Superior Results
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