Current jobs related to Manager: Customer Service - Johannesburg - Absa Bank Limited
-
Customer Service Team Leader
3 weeks ago
Johannesburg, South Africa UNITED PARCEL SERVICE Full timeExplore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself...
-
Customer Services Manager
3 weeks ago
Johannesburg, South Africa International Flavors & Fragrances Full timeJob Summary The role is responsible for the end-to-end Order To Cash process in order to ensure on-time order fulfilment in Business-to-Business support at sub-regional level, and direct people management of country or sub-regional Customer Service organization. Responsibilities/Description - Supervise the end-to-end Order to Cash process based on...
-
Customer Service Manager
4 weeks ago
Johannesburg, South Africa Ciazcon Consulting Full time**CUSTOMER SERVICE MANAGER**: - Ciazcon Consulting- Published- August 20, 2024- Location- Johannesburg, South Africa- Category- Customer Service / Reservations / Telecalling- Job Type- Full-time**Description**: Currently we are searching for a Customer Service Manager for Johannesburg, South Africa. Responsibilities of this Post: - Establish and maintain...
-
Customer Service Manager
4 weeks ago
Johannesburg, South Africa Newrest Full time**RESPONSIBILITIES: You will be responsible for**: **Sales**: - Being the main customer interface, including for contract, pricing, service and concept changes as well as business development. - Secure new client accounts across South Africa - Develop commercial strategy (identify leads, main actors, valuable information, strategic contacts, trends, client...
-
Customer Service Manager
4 weeks ago
Johannesburg, South Africa Trek Bikes Full timeA bit about us Trek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bikes. When you’re on our team, you’re taken care of, encouraged to learn and grow, and given lots of opportunities to do so. Give us...
-
Johannesburg, South Africa Samsung Customer Care Center Full timeSupports field teams with technical support Monitoring all technical requests received Acknowledge of technical request from customer or Supporting structures Troubleshoot technical issues Diagnose and assist with technical issue Resolve technical issue or refer to service delivery agent and service coordinator for further assistance Updating...
-
Customer Service Export Manager
4 weeks ago
Johannesburg, South Africa She Recruits Full timeDegree / Diploma (Procurement/ Logistics/ Supply Chain / Exports) **Skills and experience required**: Experience in a manufacturing environment Experience with a product that is shipped internationally Good understanding of the POPI act, health and safety standards System they use is SAP but that’s not a requirement Knowledge of Relevant Banking, SARS...
-
Customer Service
2 weeks ago
Johannesburg, South Africa T-Mobile Full timeKey Responsibilities: - Resolve customer inquiries and concerns in a timely manner - Assist customers with billing and account inquiries, including processing payments and updating account information - Troubleshoot technical issues and escalate as needed - Educate customers on T-Mobile products and services - Act as a liaison between customers and other...
-
Preferred Customer Associate
1 week ago
Johannesburg, South Africa UNITED PARCEL SERVICE Full timeExplore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself...
-
Customs Brokerage Rep I
4 weeks ago
Johannesburg, South Africa UNITED PARCEL SERVICE Full timeExplore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself...
-
Customer Service Export Manager
4 weeks ago
Johannesburg, South Africa She Recruits Full timeMatric Degree, Btech or diploma in Procurement, Logistics, Supply Chain and Exports. **Skills and experience required**: At least 8 years' experience customer services in a manufacturing environment where goods are shipped internationally. **Experience and knowledge of the export process**: Documentation Letters of credit Foreign exchange Marine...
-
Sr Services Manager 3
4 weeks ago
Johannesburg, South Africa Power Portfolio Steam Power Full time**Job Description Summary**: Who We Are At Steam Power we are used to change and have been continuously adapting to respond to the many factors shaping our industry. Change is how we keep pace with the world around us and ensure our long-term sustainability. To achieve this requires us adopting a strong services mindset that becomes the very DNA of Steam...
-
Customer Services Export Manager
3 weeks ago
Johannesburg, South Africa She Recruits Full timeBachelors Degree/BTech or National Diploma in Procurement, Logistics, Supply Chain and Exports. **Skills and experience required**: At least 8 years' experience customer services in a manufacturing and export environment. **Experience and knowledge of the export process**: Documentation Letters of credit Foreign exchange Marine insurance Forwarding...
-
Customer Service Operations Manager
5 days ago
Johannesburg, Gauteng, South Africa Unique Personnel Ltd Full timeCompany Overview:Unique Personnel Ltd is a leading provider of personnel services, dedicated to delivering exceptional results for our clients. Our team is committed to providing top-notch customer service, ensuring seamless administrative operations, and fostering a positive work environment.As a key member of our team, you will be responsible for handling...
-
Customer Service Manager
4 weeks ago
Johannesburg, South Africa Futurelink Global Recruitment Full time**Introduction** Our Software as a Service Client is looking for an experienced Customer Service Manager to join their team on a hybrid basis. **Duties & Responsibilities** Build strong relationships with our clients to understand their needs and ensure their success with software products. Serve as the main point of contact and liaison between clients...
-
Customer Service Management Executive
4 days ago
Johannesburg, Gauteng, South Africa Prism Placements Full timeWe are looking for an experienced Business Growth Manager - Client Solutions to join our team at Prism Placements. As a key member of our sales team, you will be responsible for managing a large portfolio of clients and developing strategies to drive business growth.Responsibilities:Develop and implement sales strategies to drive revenue growthManage a large...
-
Customer Service Consultant
3 weeks ago
Johannesburg, South Africa CallForce Full time**Role Purpose**: To provide excellent customer service through multiple channels (face to face, telephonic, internal, external, etc) by facilitating query resolution, processing customer request and managing customer’s expectations. **Responsibilities**: - Drive significant growth and profitability in the context of cost management. - Deliver...
-
General Manager
4 days ago
Johannesburg, South Africa Isilumko Staffing (JHB) Full timeBA / BS / Masters Degree in Business Administration, Marketing etc.5-8 Years proven track record as GM experience within Financial Services, IT or Publishing environmentGeneral Manager - services and customer careExperience in Membership and Customer ServicesStrong leadership skillsExcellent communication skillsCRM SoftwareStrategy to grow clientsDevelop...
-
General Manager
4 days ago
Johannesburg, South Africa Isilumko Staffing (JHB) Full timeBA / BS / Masters Degree in Business Administration, Marketing etc. 5-8 Years proven track record as GM experience within Financial Services, IT or Publishing environment General Manager - services and customer care Experience in Membership and Customer Services Strong leadership skills Excellent communication skills CRM Software Strategy to grow clients...
-
Customer Services
4 weeks ago
Johannesburg, South Africa Unique Personnel Full time**Job Number** - 71201 **Job Type** - Temp Contract **Job Title** - Customer Services **Computer Skills** - SAP,MS Office **Industry** - Manufacturing **City** - Johannesburg (Incl. Northern Suburbs) **Province** - Gauteng - General Commerical Duties: - Receiving order from customer or rep- - 2. The order is captured on SAP. (creating order...
Manager: Customer Service
1 month ago
Empowering Africa’s tomorrow, together one story at a time.
- With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group. Job Summary
To plan, manage and monitor the implementation of customer service activities and processes in order to deliver on approved operational plans in an effective and efficient manner.
Job Description
Management of the assigned area: Allocate duties, workflow management and query resolution to team leaders in order to achieve operational targets including prioritisation and work schedules. Reporting on internal and external SLA and TAT with the manager and address any process failures specific to the area. | Team management: Planning resources for optimisation, including leave request, resignations and access control. Manage talent and succession planning and performing mentoring and coaching when required. | Cost / Financial management: Monitor expenses and ensure unit remains within the budget. Review cost allocation on a monthly basis and investigate items not correctly charged to the department. | Risk Management: Ensure all regulatory requirements are adhered to. Ensure the process, control requirements and risk management frameworks that have been designed for the area are understood by all members of the team. | : | : | : |:
Education
Bachelor's Degrees and Advanced Diplomas: Business, Commerce and Management Studies (required)
- Absa Bank Limited reserves the right not to make an appointment to the post as advertised_
