Tech Officer: Service Centre

About the RoleWe are seeking an experienced Cloud Solutions Architect Lead to join our team at Alinta Tech Solutions.The successful candidate will lead the Data Centre Infrastructure and Cloud Computing Solutions team in achieving commercial, solution, service, and strategic objectives. The role involves increasing profits and market penetration by providing...

Structure, Grade & Reporting Job grade/level OP1 Business Unit Converged Communications Department Commercial (NOC) & CBO Position reports to Operations Manager: Service Centre Span of Control 0 Core Description Carry out the identification, logging, resolution of client and system generated issues / queries and order processing. This is to be achieved in...

About Alinta Tech SolutionsWe are a forward-thinking company that specializes in delivering cutting-edge technology solutions to our clients. Our team is passionate about staying at the forefront of innovation and excellence in the field of cloud infrastructure and data centre solutions.Job OverviewWe are seeking an experienced Technical Director to lead our...

Purpose: To undertake the day-to-day management of the Centre, building maintenance, customers, and team members. To implement new ideas to keep improving customer service and business performance through efficient management of the centre. Responsibilities of this role (critical performance areas): Assist in supervision and evaluate work activities of...

Business Unit, Department, Reporting Job grade/level M6 Business Unit Converged Communication Department Commercial (NOC) Position reports to Manager: Service Centre Span of Control 10-14 Level of Engagement Internal and External Customers Core Description Supervise a team of technical officers to ensure customer service / incident management is aligned to...

Gauteng, Centurion - R8 000 - R10 000 + Commission Monthly Basic Plus Commission (Market related, Negotiable) **Call Centre Agent** - Irene, Centurion. **About the Company**: Lead Worx is a proud subsidiary of Sydsen Group. Under the expert guidance of industry leading founders, this business grew from a traditional call centre to a state-of-the-art, high...

Business unit, Department, Reporting Business Unit Cloud Platform Solutions Department Customer First Centre (CFC) Reports To **Ops Manager**: SDS Quality Assurance Grade OP1 Core Description Act as one of the primary Customer and SIM liaison for the CFC environment. Responsible for Quality Coordination, pro-active assessments tracking of CFC SLAs and KPIs...

**MORE ABOUT THE CSC MANAGER ROLE**: **Reporting to the Service Director, the responsibility of the Client Service Centre Manager (CSC Manager) is to manage the day-to-day repair operations and be responsible for the business development of the repair centre in South Africa. To ensure that the repair centre run profitably whilst at the same time, providing a...

Structure, Grade & Reporting Job grade/level OP1 Business Unit Cloud Platform Solutions Department Customer First Centre Position reports to Manager : IT Service Desk Span of Control 0 Level of Engagement Interact directly with internal & external clients Core Description To carry out the identification, logging, resolution of password related calls, and...

About Alinta Tech SolutionsWe are a leading provider of innovative technology solutions, committed to delivering exceptional value to our clients. Our team is dedicated to providing expert guidance and support in the field of cloud infrastructure and data centre solutions.Job DescriptionWe are seeking an experienced Senior Manager to lead our Data Centre and...

Business unit, Department, Reporting Business Unit CPS Department Monitoring & Surveillance Reports to Manager: Monitoring & Surveillance Job Grade/Level OP1 Core Description To provide 1st and 2nd level Monitoring & Surveillance Systems Operator support to various stakeholders internal & external to BCX including Networks, SAP and Server support Key...

About the JobWe are seeking an experienced Cloud Infrastructure and Services Engineer to join our team at Alinta Tech Solutions. This role involves designing, implementing, and managing cloud infrastructure solutions to support our organization's growth and objectives.Job DescriptionServer Administration: Ensure server and network uptime and availability,...

About Alinta Tech SolutionsWe are a company that values innovation, collaboration, and excellence. We specialize in delivering top-notch technology solutions to our clients, and we're looking for talented individuals to join our team.Job SummaryWe are seeking an experienced Infrastructure and Cloud Technical Director to lead our Data Centre and Cloud...

Acrobranch Adventure Park, market leader in Tree-top Adventures in SA, is looking for a young, dynamic and driven Customer Service Centre Manager. **CUSTOMER SUPPORT (Verbal and Nonverbal)** - _Enquiries:_ Proper and accurate information to be provided to clients & requirements identified and met. Effective dealing with customer concerns/complaints &...

Business unit, Department, Reporting Business Unit Cloud Platform Solutions Department Enterprise Infrastructure Solutions Job grade OP2 Core Description To assist with a stable and secure production database environment which performs in alignment with predefined standards and is recoverable in case of hardware failure or disaster situations. Will work...

**Join the Octogen Family as a Financial Services Sales Consultant!** **Why Join Us?** At Octogen, we’re on a mission to empower our clients to achieve financial well-being. As a Financial Services Sales Consultant, you’ll be the essential link connecting clients to the solutions they need to break free from debt and breath again with...

Gauteng, Centurion - 9 600+ Monthly (Salary + payable overtime if any) Call Centre - Customer Service Representative - Centurion Data Technology Industry **Minimum requirements**: - Excellent telephonic communication skills - Grade 12 Senior Certificate - Fluent in Afrikaans & English - Must reside in or around Centurion area - Excellent Administration...

Purpose: To lead the Data Centre Infrastructure and Cloud Computing Solutions team in achieving commercial, solution, service, and strategic objectives. This role aims to increase profits and market penetration by providing customers with comprehensive end-to-end solutions. These solutions include Data Centre Infrastructure design and build, Private, Public,...

Recruiting a Call Centre /Contact Centre Manager. The Contact Centre Manager is responsible for the achievement of clearly defined standards by ensuring that all client contact points within the sphere of the contact centre have the necessary competencies, tools and other resources to achieve these standards. This is an in-office position based in Centurion,...

About the OpportunityWe are looking for a highly skilled Senior Manager: Data Centre Infrastructure and Cloud Solutions Expert to manage and mentor a team of Solutions Architects.The successful candidate will drive positive changes in efficiency, revenue cycles, and employee morale while ensuring exceptional client experiences.