Digital Sales Support Specialist

3 days ago


Goodwood, South Africa Oxford University Press Full time

**Job responsibility**
- Second-line technical support to customers
- Platform training and guidance
- Digital telesales
- Analysis and reporting of customer data
- Data administration

**Job requirements**
- A relevant degree or national diploma in ICT or digital sales/marketing
- Minimum 1-2 years’ relevant experience
- Excellent verbal and written communication skills
- Able to troubleshoot and problem solve
- Knowledge of SA schools’ market and/or educational publishing (desirable)

**Desired competencies**
- Good communication
- Solution orientation
- Innovative
- Self-confidence/ Resilience
- Team collaboration
- Customer awareness
- Planning and organising
- Flexible and agile



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