Social Media Data Analyst

2 weeks ago


Cape Town, South Africa Meltwater Group Full time

**Description**

**Your responsibilities will include**:

- Building and updating complex social media listening and analytics services
- Define the methodology, set up and ensure data consistency
- Project management, coordination, and production of any kind of reports and ad-hoc social media research on various topics and for a wide array of clients, using quantitative, qualitative or network analysis
- Delivering together actionable recommendations
- Ensuring the quality of the projects handled autonomously
- Present analysis and recommendations alongside the Research Managers

**What you will bring**:

- Passion for digital culture and social web
- First experience in social media research or analysis using social media monitoring and analytics tools
- Fluent in English and French, third language is a plus
- Proven project management and transversal management skills
- Strong analytical and interpretation abilities (track record of producing high-quality insights from social media data on both tactical and strategic levels)
- Excellent writing skills. Good interpersonal skills, team player
- Hands-on, can-do attitude, pushing things the next mile
- Advanced MS Office (Excel and PowerPoint)

**What we offer**:

- Company with passionate and ambitious projects
- Complete training and onboarding process
- Opportunity to take initiatives
- Dynamic, multicultural, and kind team to work with
- Fully remote working



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