Operations / Customer Relations Executive

2 weeks ago


Durban, South Africa RS Recruitment Services Full time

**RS Recruitment Services** is assisting a well-established, international organisation in the **TRAVEL** **INDUSTRY** to recruit an **OPERATIONS/CUSTOMER RELATIONS EXECUTIVE** to be based at their offices in **DURBAN**. Approximately R12 000 - R15 000 ctc basic, negotiable.

**_ OUR CLIENT, ESTABLISHED OVER 50 YEARS AGO, PROVIDES UNFORGETTABLE HOLIDAYS IN AFRICA AND SOUTH ASIA._**
- A qualification relevant to the travel industry, an advantage.
- A service-oriented approach.
- Familiar with reservations processes and procedures.
- A high command of the Travelport GDS (global distribution system).
- An excellent telephone manner.
- A good command of the English language.

**Key responsibilities, but not limited to**:

- Create PNR (passenger name record) bookings from scratch.
- Travelport queue management.
- Do ticketing and ticketing reissues.
- Action and confirm special ticketing requests.
- Check/confirm bookings that have been made (accommodation, flights and ground handlers).
- Keep all parties informed of the progress with bookings, in writing.
- Generate and send travel documents to clients.
- Direct invoices from service providers to HO.

**Working Hours During SA Summer**:

- 11:00 - 20:00 Monday to Friday with a one hour break for lunch.
- 11:00 - 16:00 alternate Saturdays with no break for lunch
- Not required to work on UK public holidays (10).
- Will be required to work on SA public holidays.
- Leave: 20 working days leave per a year.

**Working Hours During SA Winter**:

- 10:00 - 19:00 Monday to Friday with a one hour break for lunch.
- 10:00 - 15:00 alternate Saturdays with no break for lunch

**Remuneration**:
Approximately R12 000 to R15 000 basic, negotiable.



  • Durban, South Africa RS Recruitment Services Full time

    **RS Recruitment Services** is assisting a well-established, international organisation in the **TRAVEL** **INDUSTRY** to recruit an **OPERATIONS/CUSTOMER RELATIONS EXECUTIVE** to be based at their offices in **DURBAN**. Up to R25 000, negotiable, depending on qualifications and experience. **Please note that experience in the travel industry is...


  • Durban, South Africa IIE MSA and IIE Varsity College Full time

    **Direct Reporting Line**: Senior Customer Relations Officer Varsity College is an educational brand of The Independent Institute of Education (The IIE). The IIE enjoys the reputation of being at the forefront of private higher education in South Africa, and is registered with the Department of Higher Education and Training (DHET) to provide higher...


  • Durban, South Africa IIE MSA and IIE Varsity College Full time

    **Direct Reporting Line**: Senior Customer Relations Varsity College is an educational brand of The Independent Institute of Education (The IIE). The IIE enjoys the reputation of being at the forefront of private higher education in South Africa, and is registered with the Department of Higher Education and Training (DHET) to provide higher education...

  • Operations Executive

    2 weeks ago


    Durban, South Africa Izwe Warehouse Management Solutions (iWMS) Full time

    **Role**:Operations Executive **Experience**: 0-1 year **Employment Type**:3-months Contract **Department**: Operations Dept **Report to**:Operations & Compliance Manager **Location**: Durban, and Cape Town **Role Summary**: Calling all graduates! If you are a recent graduate currently unemployed based in Cape Town, and Durban, looking for an...


  • Durban, South Africa Safair Operations Full time

    **Safair Operations, operating as FlySafair has vacancies for Customer Service Agents at our King Shaka** **RESPONSIBILITIES**: - **Assist passengers with ticket sales, bookings and flight** **changes including explaining rules terms and** **conditions, regulations and procedures as required;** - **Manage flight delays and or cancellations;**: -...


  • Durban, South Africa Capsicum Culinary Studio Full time

    Division Tertiary Business Unit Capsicum Culinary Studio Minimum experience Mid-Senior Company primary industry Hospitality Job functional area Education **LOCATION**: Durban **PRIMARY PURPOSE OF THIS JOB**: The Senior Customer Relations Officer is responsible implementing and administering the activities of the Career Centre and executing the customer...

  • Customer Executive

    16 hours ago


    Durban, KwaZulu-Natal, South Africa Ntice Sourcing Solutions Full time

    Customer Executive - Logistics / Food ServicesOur client, a market leader in the Supply Chain industry, is looking to hire a Customer Executive - Logistics / Food Services to be based either in Durban or Johannesburg.Purpose of the Role:Effectively drive the Food Services Channel of the organisation through focused customer insights and strategy, ensuring...

  • Executive Leader

    3 days ago


    Durban, KwaZulu-Natal, South Africa Vector Logistics Limited Full time

    About UsWe are Vector Logistics Limited, a leading Supply Chain and Sales & Merchandising partner adding value to businesses through a fully integrated, temperature-controlled network in Southern Africa.Our people are our greatest resource, and we boast the best in tech and infrastructure. We are looking for a Managing Executive to join our team and drive...


  • Durban, South Africa ADvTECH Full time

    **LOCATION**: Durban **PRIMARY PURPOSE OF THIS JOB**: The Senior Customer Relations Officer is responsible implementing and administering the activities of the Career Centre and executing the customer experience programme on the campus, ensuring enhanced student engagement, experiences, and employability, while also co-ordinating feedback mechanisms and...


  • Durban, KwaZulu-Natal, South Africa Ntice Sourcing Solutions Full time

    Customer Executive - Logistics / Food ServicesOur client, a market leader in the Supply Chain industry, is looking to hire a Customer Executive - Logistics / Food Services to be based either in Durban or Johannesburg.Purpose of the Role:Effectively drive the Food Services Channel of the organisation through focused customer insights and strategy, ensuring...


  • Durban, KwaZulu-Natal, South Africa Vector Logistics Limited Full time

    Managing Executive: Regional Sales and OperationsType: PermanentLocation: ThekweniOverviewWe are a Supply Chain and Sales & Merchandising partner adding value to your business through a fully integrated, temperature-controlled network in Southern Africa. But we are also more than that. We are people serving people. While we boast the best in tech and...

  • Sales Executive

    2 weeks ago


    Durban, South Africa Protea Placements Full time

    **External Sales Executive / Public Relationship Officer (Fasteners Experience)** **Durban, KZN** **Salary Negotiable depending on experience** The largest independent distributor of fasteners in South Africa is seeking an experienced and energetic individual to join their team. Overall, the Public Relations Officer/Sales Executive would play a vital role...


  • Durban, KwaZulu-Natal, South Africa Hire Resolve Full time

    A leading aluminium manufacturing company in South Africa is seeking an experienced Industrial Operations Executive to join their team.About the RoleThis senior leadership position is responsible for coordinating and leading the development and execution of strategies and operational activities across various teams, including Workshop, Warehouse, Projects,...


  • Durban, KwaZulu-Natal, South Africa Pacific International Executive Search Full time

    Pacific International Executive Search is currently seeking an experienced Quality Control and Compliance Manager to join our team.In this key role, you will be responsible for ensuring the highest standards of quality across all production processes, driving continuous improvement, and collaborating with teams to enhance quality and efficiency.Key...


  • Durban, KwaZulu-Natal, South Africa Keller Executive Search Full time

    Keller Executive Search: Driving Operational ExcellenceWe are a leading executive search firm dedicated to connecting top talent with life-changing opportunities.This Growth and Strategy Manager role is a critical position within our organization, responsible for driving operational excellence and achieving business objectives.The successful candidate will...


  • Durban, KwaZulu-Natal, South Africa Keller Executive Search Full time

    Keller Executive Search: A Leading Recruitment FirmWe are a forward-thinking recruitment firm dedicated to connecting top talent with life-changing opportunities.This Executive Business Development Role is an exciting opportunity for a motivated individual to join our team and contribute to our success.The ideal candidate will possess exceptional business...


  • Durban, KwaZulu-Natal, South Africa Keller Executive Search Full time

    Keller Executive Search is a dynamic organization that specializes in connecting top talent with life-changing opportunities.This Account Manager role is a client-focused, analytically-minded position that drives operational excellence in our growing organization.The ideal candidate will thrive in a fast-paced environment and excel in relationship building,...


  • Durban, South Africa EQ8 Recruit Full time

    Processing of Customs Clearances - Road Bond & Acquittal Management - Cargo Tracking & Delivery Scheduling **JOB SUMMARY** The Customs Entry Operator position involves the preparation of customs documentation to ensure all shipments either imported or exported are cleared in a timely and efficient manner and in accordance with all relevant laws and...

  • Operations Executive

    38 minutes ago


    Durban, KwaZulu-Natal, South Africa South32 Full time

    About the OpportunityWe are offering an exciting opportunity for a motivated Operations Executive to join our team and contribute to the success of our construction projects.The successful candidate will be responsible for overseeing the loading of necessary SAP notifications and facilitating communication between project teams and contractors.Load the...

  • Operations Executive

    2 weeks ago


    Durban, South Africa Headhunters Full time

    **Our client, a Property Management Company with a National Footprint in South Africa based in Durban is currently looking to employ an Operations Executive (EE).** **Understudy to the Chief Executive Officer, the incumbent will be responsible and accountable for**: - Operating in a small Management Team and participating in the Company’s Executive...