Myinventory Product Support

2 weeks ago


Johannesburg, South Africa AdaptIT Full time

Position reports to: ISS Manager

Direct Reports: None

Office Location

PURPOSE OF THE POSITION

The purpose of the role is to support the OHIM team in addressing the Stock Variances for our clients,

including the Stock posting delays through our manually documented procedures.

Perform daily extract of Depletion MY vs MI Report from MyInventory Application and filter per ORG for

the variance costs to be addressed as stated above.

PRIMARY RESPONSIBILITIES FOR
- Have a thorough knowledge of Oracle Hospitality Inventory Management (OHIM) and its

functions/modules:
ADMINISTRATIVE TASKS
- User/Role Rights - Purchase User/Role Rights; B2B Solutions User/Role Rights; Cost Centre/Store

User/Role Rights; Production User/Role Rights; Master Data User/Role Rights; Mobile Solutions

User/Role Rights; System User/Role Rights; Mobile Solutions 2010 User/Role Rights
- Ordering process - Creating an Order-by-Order Cycle; Creating an Order-by-Order List; Creating

an Order by Vendor; Creating an Order Using Suggested Order Quantity; Creating a Blank Order;
Resetting the Order Quantity; Viewing Orders; Viewing Suspended, Pending, or Booked Orders;
Viewing Open Purchase Orders
- Product receiving and delivery approval - Creating a Receipt Using an Existing Purchase Order;
Creating a Receipt Using an Existing List; Creating a Receipt from a Vendor; Creating a Blank

Receipt; Returning Items to a Vendor; Adding an Open Order to a Receipt; Changing Cost Centres

for Items on a Receipt; Viewing Suspended, Booked, Invoiced, or Cancelled Receipts; Substituting

Items on a Suspended Receipt; Add Rating to a Reason Code; Close Purchase Order
- Invoicing - Creating an Invoice by Receipt; Creating a Blank Invoice; Viewing an Invoice; Sending

an Approved Invoice to Accounts Payable (AP)
- Vendor Purchase Catalog - Creating a New Vendor Purchase Item; Editing a Vendor Purchase Item

Name; Setting an Effectivity Range for a Vendor; Adding a VPI to a list or Updating an Existing VPI

Already within a List
- Copy and Compare VPIs - Comparing Vendor Purchase Items from Two Different Vendors;
Copying VPIs from one Vendor to Another

INVENTORY TASKS
- B2B Solutions - Loading Item Catalogs, Order Cycles, and Invoices to a Vendor; Linking Vendor

Purchase Items (VPIs); Unlinking Vendor Purchase Items; Accepting Price Variances
- Issue Requests - Issue Requests and Transfer Process; Creating Issue Requests; Requesting

Inventory from Another Cost Centre; Requesting Inventory from Another Cost Centre Using an

Existing Issue Request; Adding Recipes to an Issue Request; Viewing Issued Requests; Accept or

Decline an Issue Request
- Transfers - Transfer Requisition Process; Accepting or Declining a Transfer Request; Transferring

Inventory to Another Cost Centre; Transferring Inventory to Another Cost Centre Using a List;
Adding Recipes to Transfers; Viewing Transfers
- Transfer To/From - Creating Transfers; Requesting Inventory from Another Cost Centre;
Transferring Inventory to Another Cost Centre; Requesting Inventory from Another Cost Centre

Using an Existing List; Transferring Inventory to Another Cost Centre Using an Existing List
- Inventory Management - Creating an Inventory by Count Cycle; Creating an Inventory Count by

List; Creating a Blank Inventory Count; Editing Items While Creating a New Blank Inventory Count;
Viewing Inventory; Grouping and Sorting Inventories; Freezing and Unfreezing the Count; Booking

an Inventory; Unbooking an Inventory Count; Cancelling a Count; Generating the Inventory

Variance Report
- Manage Store - Changing the Units of Measure for an Item; Adding and Removing Item Units

from the Included and Excluded Units Lists; Setting a Unit as the Default Store Unit; Configuring

Item Prices; Managing Storage Locations
- Stock on Hand - Items below ideal par levels, items classified as expense, inactive items, and

negative balance items (due to recipe errors or missing receipts)
- Waste (Actual Usage vs Theorical Usage) - Creating a Waste Document by List; Creating a Blank

Waste Document; Viewing Waste Documents
- Recipes - Creating a Recipe; Editing Ingredients in a Recipe; Scaling a Recipe; Printing a Recipe;
Deleting Recipe Ingredients
- Search/Replace Recipe Ingredients - Replacing a Recipe Ingredient
- Production - Creating a Production by List; Creating a Blank Production; Viewing Productions
- Forecast Out of Stock - Viewing Stock Forecasts
- Preparation and Thaw Pull - Example: how much produce must you pull from the freezer or

refrigerator and prepare to create as little waste as possible
- Yield Management - Creating a Yield by List; Creating a Blank Yield; Viewing Yields
- Event Menu Planning - Event Menu Item Classifications; Configuring the Event Menu Plan

Overview and Details Pages; Enabling Event Menu Planning for a User; Enabling Menu Planning

by List; Creating an Event Menu Plan; Creating an Event Menu Plan from an Existing List;
Changing the Menu Level of Items in an Event Menu Plan; D


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