Internal Product Support

3 weeks ago


Johannesburg, South Africa Lotus HR & Recruitment Full time

Our client, a leading engineering and industrial component supplier, seeks to employ an Internal Product Support with experience in Hydraulics who will join their team in Gauteng, aiding in customer satisfaction and company streamlining.

**KEY REQUIREMENTS TO MEET FOR CONSIDERATION**
- You must be able to work independently and accurately keep records and be proactive in your approach to ensuring the profitability of the company
- You must have a minimum of Matric/Grade 12 as well as +3 years sales and Products Knowledge in Hydraulics, purchasing experience, and negotiating experience
- You must be able to achieve branch sales budget, understand the difference between Margin and Markup, as well as be able to uphold Margin Preservation
- You must understand that personal performance is relative to branch performance, which entails you being the communication and link, role with drivers, store staff, counter sales, storeman, filing clerk, credit controller, external and internal sales
- You will have experience in proper buyout methods, adhering to policies and procedures, effective and efficient customer contact extracting the needs of the customer, as well as making accurate legible written notes of the customer, his needs, and the time frame requirements of each enquiry.
- You will be creating a stimulating environment which makes the company the preferred supplier to our customers, and ensure total participation and create synergy between diverse customer views and intentions whilst being able to stay within communicated time frames and provide accurate information timeously.
- You must maintain a good relationship with customers as well as communicate requirements to Manager and Product Divisions, and be pro-active stock planning with Manager and Product Divisions
- You must develop selling skills to maximize sales opportunities and achieve goals, and create selling opportunities and overcoming objections that will result in closing the sale.
- You will assist with administrative duties and functions, including expediting orders to local suppliers, and various admin functions as allocated by the Branch Manager
- You must have a valid driver’s license, own car and a clear criminal and credit record

Should you meet the criteria and wish to apply, kindly forward your CV, salary package details and notice period.



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