Project Services Intern

2 weeks ago

Centurion, South Africa Q² Solutions Full time

Project Services Intern (South Africa)

**About Q² Solutions**

Q2 Solutions, a wholly owned subsidiary and laboratory division of IQVIA, is a leading global clinical trial laboratory services organization providing comprehensive testing, project management, supply chain, biorepository and specimen management, and clinical trial sample and consent tracking solutions.

**Our Internship Aim and Goal**

The Q² Solutions Internship Programme aims to bring highly motivated individuals with diverse backgrounds to gain knowledge and work experience on clinical studies within the Project Services Department in South Africa.

**Task and Responsibilities**

Provide Support and Activity Monitoring on Clinical Studies
- Support the timely closure of queries
- Monitor study specific and/or client requested requirements
- Assist with the organization and tracking of storage specimens: receipt, retrieval, and shipping as applicable
- Ensure outputs are delivered in line with organizational standards, protocol specific requirements and client expectations

Provide Support to Project Management Team
- Perform generic, routine study duties and tasks that are applicable across designated projects and Protocol phases
- Support the Project Team with the administrative tasks of a study
- Coordinate and communicate with relevant stakeholders as instructed by the study specific team.

Interact with other Functional Areas
- Interact with other functional areas and/or vendors to resolve problems, enhance processes and service delivery.
- Liaise with other departments and support in order to expedite testing of patient’s laboratory specimens and/or provision of kits.
- Coordinate information and communications for designated projects at the site level, including identification and escalation of discrepancies as needed.
- Assist with the development of meeting or training materials where applicable.

Support Maintenance of Project Documentation and Databases
- Support maintenance of project documentation files.
- Support maintenance of internal databases with generic project information and input project specific information, as directed and if applicable.

Process Improvements and Special Assignments
- Participate in internal audits, as required.
- Assist with Project Close-out procedures as required.
- Assist with the development of meeting or training materials where applicable
- Perform other administrative or process-related duties as needed to support the success of a trials

Learning Outcomes
- Project-Related Skills (develop skills in research, analysis, organization, time management, teamwork, multiple task coordination, initiative, adaptability, and project completion)
- Professional Behaviour and/or Knowledge (Learn employer expectations for workplace behaviours; gain knowledge of the company/industry; learn specific common job functions such as: customer service, finance, research, etc.)
- Specific Skill-Building (Improve skills, confidence, competency in specific areas related to your academic major or your particular area of career interest)
- Communication Skills (speaking, writing, presenting, persuasion ,customer service, interpersonal, teamwork and listening — as practiced in the professional world)
- Employability-Enhancing Activities (gain experience to add to your resume; expand your network of company or industry contacts; earn a job reference to vouch for your performance)

**Qualifications, Skills, and Abilities**
- Personable, able to deal with a variety of people
- Problem solving capabilities necessary to accomplish the duties and tasks of the position
- Ability to correctly make decisions involving client issues/ problems including when to escalate
- Good written and oral communication skills
- Good organizational and planning skills
- Ability to effectively learn and acquire new knowledge and skills.
- Ability to share knowledge and work in a strong team-oriented environment.
- Detail oriented

**Selection Criteria**

South African citizens or South African Permanent Residents (with a valid South African Identity Document).
- Non-South Africans are not eligible to apply;
- Be available for a minimum internship duration of 6 months.
- Demonstrate excellent planning and communication skills.
- Strong Verbal and Communication skills
- Possess solid quantitative and IT skills.
- Live within close proximity to Centurion, Gauteng

**How do I apply?**

Please make sure that you attach a submission of **Curriculum Vitae **and a **Letter of Motivation **(This should include your skills and abilities, describe why you're the perfect match for the internship role and explain what the company will gain by hiring you).

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