Business Support Office Administrator
7 days ago
**Job Duties/Responsibilities will include**:
Ledger 360 Credit Risk Analysis
Ensuring compliance by monitoring, reporting, and escalating high risk and non-compliant customer accounts
Ensure all procedures are followed as per the SOP's
Provide Customer Service Excellence
generate and distribute monthly reports to the clients
Log fees update any changes and request as per the clients
Investigate all log fee queries between Customer and Client, reconciling differences.
Preparing bad debt write off schedules as per Client instruction.
Processing of small balance write offs at month end
Assist on internal and external audit requests
Assist the team with adhoc projects where required
Fixed asset register maintenance and audits
Month end Received not Booked and Unapplied cash reporting
Adhoc client reporting
Managing monthly clearing of non-order to cash clients
Allocation of client cash
Back up support for client debtors download files
A tertiary qualification will be advantageous
Grade 12
Must be proficient in MS Office (Word, Excel, Outlook, etc.) (must be able to perform v-lookups and pivots)
Must be proficient in English (verbally and in writing). Additional languages will be an advantage
High level of communication etiquette
Strong reconciliation skills
Prior experience with fixed assets
Analytical with a keen eye for detail
Must be results driven and able to meet deadlines
Have a high tolerance for stress and prepared to work extra hours when required
Must be able to handle high volume and value transactions
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