Senior Client Retentions Manager

The Marketing Retention manager will be responsible for creating, managing and evolving retention strategy to drive customer loyalty and client retention for the business. The role will suit an analytically driven thinker and customer focused individual who can synthesize current business intelligence or trend data to inform retention marketing strategy,...

Customer Retention Specialist will be responsible for creating, managing and evolving retention strategy to drive customer loyalty and client retention for the business. The role will suit an analytically driven thinker and customer focused individual who can synthesize current business intelligence or trend data to inform retention marketing strategy,...

Who are we? Santam is the market leader in the general insurance industry in Southern Africa. We are a large, diversified, expanding and transforming company and whilst based in South Africa, we are rapidly moving into a number of emerging markets, both in Africa and Asia. Our success is rooted in our passion for our clients and everything we do is centred...

Our client has an opportunity available for a Retentions Consultants in Budgets.Requirements:Matric or SAQA accredited- essential.Regulatory exam 5 would be advantageous.1 year sales experience- essential.1 year retentions experience- advantageous. Responsibilities:Provide a quality service to customers while identifying opportunities to secure new business...

**Job Summary** We are looking for a highly motivated and data-driven individual to join our team as a Retention Growth Campaign Manager at M-KOPA. As the Retention Growth Campaign Manager, you will play a crucial role in developing and executing growth campaigns that focus on maximizing customer retention and optimizing customer journeys. You will work...

**Job Requisition Details** - REQ#131160- Location: Sandton, Johannesburg- Closing Date: 08 February 2024- Talent Acquisition: Bongiwe Mchunu- Job Family- Administration, Operations and Facilities - Career Stream- Operations - Leadership Pipeline- Manage Managers **Job Purpose** - To manage staff and operational functions for Nedbank by advising clients and...

**Responsibilities**: **What will you contribute?** This role will focus on the resolution of customer escalations raised at the executive level by collaborating with internal and external parties for resolution. Will identify key trends to support client retention. **Responsibilities & Deliverables**: Your deliverables will include, but are not limited...

Bring your possibility to life! Define your career with us - With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job...

Empowering Africa’s tomorrow, together one story at a time. - With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job Summary Min...

NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients...

Our client is looking for a Senior Account Manager to join their team. The role will manage and develop the company’s top-tier Strategic client accounts across various regions, industries and capabilities. **Salary**: Negotiable **Key performance areas**: - Establish company credibility through relationships with multiple stakeholders in identified...

Are you a dynamic and experienced professional looking for an exciting opportunity to lead and make a difference in the world of auditing? Look no further! We are currently seeking a highly skilled Senior Manager to join a prestigious firm, one of the Big 4 audit firms in South Africa. This role offers a unique hybrid experience, combining the comfort of...

**Job purpose** The Head of Client is responsible for leading the development, implementation and management of the client engagement strategy for existing clients aligned to the BU and company strategy and values. The role is responsible for end-to-end client lifecycle management of existing Edge Solutions clients. It also provides strategic, innovative...

**Description**: ? Map the client journey. Ability to effectively document client journeys and processes ? Lead and manage client onboarding and client service operations. Oversee the client onboarding and client service operations and ensure that ‘bridgians are equipped to deliver the highest level of client experience. ? Streamline client operations....

One of the largest banking giants is currently seeking Retentions Consultants to be based in their call centresKey Responsibilities:Exercise dynamic and innovative retention methods in order to retain our clients. For example: if premium is a problem for client; downgrade or reduce cover, offer discounts.Validate policy for retained client is captured...

**We're looking for** A highly organized and innovative Junior Retention Specialist to join our client's team. **Who are you?** - Strong interpersonal skills - Highly organized - Cool-tempered and able to handle objections and rejection from customers - Good negotiating skills with the ability to handle and address complaints or objections - Exceptional...

**Req Number** - 127786**Closing Date** - 03 August 2023**Location** - Sandton**Cluster** - Total Bus Banking and Retail**Job Purpose** - To provide leadership and manage sales, operations and mitigate risk to achieve growth in market share and profitablity through flawless execution on set strategy and to promote Nedbank brand.- FAIS Affected- FAIS Affected...

The Client Relations Manager will be responsible for assisting, supporting and managing incoming customer requirements with daily sales administration activities such as renewals, quoting, billing queries, product queries and project status queries. Ultimately, the role requires the individual to contribute to creating and maintaining exceptional customer...

Join a renowned Financial Services Corporate Insurance firm that is committed to excellence and innovation in the ever-evolving financial landscape as a Client Manager, your role as the Client Manager is to build and improve day to day client relationships, manage portfolios of client accounts and provide technical expertise to less experienced employees....

**Job Purpose** - The Senior Credit Manager will need to demonstrate proactive management of high risk clients - understanding client's businesses, setting appropriate client strategies, solution driven which combined actions translate into customer retention and rehabilitation without compromising the bank's risk. - The purpose of this role is to...