Ecommerce Sales Assistant
3 days ago
**Ecommerce Sales Assistant**
We are currently seeking to employ an experienced Ecommerce Sales Assistant.
**Responsibilities**:
- Ensure customer orders are fulfilled in a timely, precise manner and properly recorded as per policy.
- Maintain eCommerce customer relationships by helping to process client quotations and transactions.
- Adhere to all policies related to the warehouse and processing of sales and returns.
- Contribute to the implementation of systems for increasing eCommerce customer retention alongside other Client Services Team members.
- Assist the Sales Team with special requests (i.e. expedited orders, requests, etc.)
- Maintain a safe, clean, and organized environment.
- Achieve sales and customer acquisition targets.
**Qualifications**:
- Matric and or equivalent qualification.
- Possesses excellent prioritization skills and is detail oriented and communicative.
- Is a problem solver.
- Excellent interpersonal skills, with strong written/verbal communication skills.
- Is technologically savvy.
- Able to leverage computer software to more effectively complete assigned tasks driven.
- Takes personal pride in work quality and individual growth requirements.
- 1-2 years of experience in office support, fulfilment, shipping, or inventory management.
- Product knowledge and/or sales experience in a similar environment advantageous.
- A PLUS if mathematics is a personal strength or experience with CRM software.
- Must be computer literate and able to adapt to new technology.
**Preferred**:
- Order fulfilment experience is an added advantage
**Job Type**: Part-time
Ability to commute/relocate:
- Bellville, Western Cape: Reliably commute or planning to relocate before starting work (required)
**Education**:
- High School (matric) (preferred)
**Experience**:
- Sales in similar environment: 2 years (preferred)
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