Customer Service Representative

3 days ago


Bellville, Western Cape, South Africa Brights Hardware Full time

We are seeking a skilled Customer Service Representative to join our team at Brights Hardware as a Sales Floor Assistant. This role involves providing exceptional customer service, handling sales transactions, and maintaining a clean and organized work environment.

Job Description

This is a frontline position that requires strong communication skills, attention to detail, and the ability to work in a fast-paced environment. As a Sales Floor Assistant, you will be responsible for:

  • Greeting customers and responding to their needs
  • Processing sales transactions accurately and efficiently
  • Packing purchases into bags and handing over change
  • Handling cash drops and performing daily cash-ups
  • Maintaining awareness of suspicious activity and promoting a safe shopping environment
Requirements

To be successful in this role, you must have:

  • A Matric or equivalent qualification
  • A minimum of 1 year's experience in a similar role
  • Brights Induction training (service excellence)
  • A clear credit score
  • Good customer service and interpersonal skills
  • Awareness and vigilance
  • The ability to handle pressure and work independently with minimal supervision
Estimate Salary

R70,000 - R90,000 per annum based on experience and location.



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