Customer Service Representative
3 days ago
We are seeking a skilled Customer Service Representative to join our team at Brights Hardware as a Sales Floor Assistant. This role involves providing exceptional customer service, handling sales transactions, and maintaining a clean and organized work environment.
Job DescriptionThis is a frontline position that requires strong communication skills, attention to detail, and the ability to work in a fast-paced environment. As a Sales Floor Assistant, you will be responsible for:
- Greeting customers and responding to their needs
- Processing sales transactions accurately and efficiently
- Packing purchases into bags and handing over change
- Handling cash drops and performing daily cash-ups
- Maintaining awareness of suspicious activity and promoting a safe shopping environment
To be successful in this role, you must have:
- A Matric or equivalent qualification
- A minimum of 1 year's experience in a similar role
- Brights Induction training (service excellence)
- A clear credit score
- Good customer service and interpersonal skills
- Awareness and vigilance
- The ability to handle pressure and work independently with minimal supervision
R70,000 - R90,000 per annum based on experience and location.
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