Sales Manager

5 days ago


Pietermaritzburg, South Africa RCL FOODS Careers Full time

The Epol Sales team is currently recruiting for a **Skilled Sales Manager** to join their force. The role will be based in **Pietermaritzburg **and reports to the **General Manager of the Mill.** The Sales Manager will be entrusted to manage the sales force strategically ensuring the achievement of KZN budget volumes and margins; customer service excellence and strong customer relationships.

**Scope of the Role**
- Approximately 400,000 million in sales revenue
- total external sales responsibility for Feed
- Sales management for the entire KZN region

**Duties & Responsibilities**:**
Budgeting (Sales Operational Budget)**

Sets inland sales budget for feed including sales volumes and margins with a view to maximizing profitability

Decides inland advertising and travelling (ta) budgets

**Sales Management and Benchmarking**

Manages the sales function in accordance with budgeted objectives, volumes, margins and customer service

Performs planned visits to current and potential clients and/or joins the Technical/Sales Advisor for planned visits

Controls discounts given to customers in conjunction with the General Manager PMB and Sales and Technical Exec

Analyses deviation in customer demand

Establishes sales areas and decides which area should be concentrated on

Controls depot and agent sales

Arranges and conducts sales meetings

Monitors volumes and margins by customer sales report

Checks pricing ensuring it has been applied accurately

Ensures benchmarking is done per species/customer on a monthly basis

**Service and Technical Back-up to Customers**

Ensures customer queries/claims received from Technical Advisors are resolved timeously

Provides technical support/advice to customers

Ensures that clientele is updated on the latest developments within the technical arena

**Sales Co-ordination**

Ensures that proper communication between customers and the company is maintained

Communicates with Sales Coordinators/ Orders Clerks regarding orders/delivery issues daily

Ensures that carry - overs and late deliveries are managed effectively

**Pricing**

Draws up a sales price list by considering the quarterly standard price list from the technical department

Performs adjustments regarding price increases

Manages margins

Ensures cost effective transport is provided to external clientele

**Market Research**

Establishes size of animal feed market

Identifies type of clientele and product requirements in the animal feed market

Sets up own market share & determines competitor market share

Monitors opposition in concurrence with sales reps

Establishes demand for specific products

Plans and assists in the formulation of new products and product launch

Handles complaints regarding packing material

Advises management regarding new packing materials

Conducts regular pricing comparisons to determine competitiveness

**Bad Debts and Credit Control**

Monitors credit control, debtor days and ensure timeous opening of accounts

Ensures proper completion of all relevant documentation for new customers

Makes sure representatives follow up on their customers’ monthly aged analysis and responds to problems

**Staff Management and Training**

Completes travel and expense claims

Manages weekly work plan of Technical Sales Advisors

Establishes and sets performance goals and standards

Ensures that Technical Sales Advisor key performance areas are kept up to date

**Company Image**

Builds good customer relationships by attending shows and open days

Arranges farmer days

Integrated Management System (IMS)

Takes responsibility for the total IMS and adherence to ISO 9001 and 22 000 standards and requirements

**Operational Management**

Manages direct reports on a daily basis to ensure that the team attains the KPI’s

Drive a culture of commitment to Key Performance Indicator’s (KPI’s) by creating awareness and providing recognition for attainment of KPI’s within the team

Utilise regular communication channels and team meetings to promote continuous improvement and best practice

Measures and deliver on KPI’s in terms of procurement contracts and SLA’s and motivate the team to surpass the standard to deliver overall functional strategic goals

Participate in cross-function team meetings to deliver on operational requirements and translate this into action items

**Information and Data Management**

Ensure the assistant accurately and regularly captures data onto the information system to enable access to reliable data and reporting for trend analysis and decision making

Share relevant data with management teams to enable reliable business decision making

**Technical Expertise**

Provide technical expertise and training to external customers and colleagues

Provide expertise in management team meetings and recommend solutions based on findings

Management of Safety Health Environment and Quality (SHEQ) in sales environment

Manages documentation relative to Quality Assurance and Conformance


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