People Delivery Assistant- Transpharm Pretoria

6 months ago

Pretoria, South Africa Shoprite Group Full time

**Purpose of the Job**:
The purpose of the People Delivery Assistant role is to provide support to the specific people function portfolio by completing accurate and timeous administrative inputs, checks, and document management/filing services to ensure that all people activities are recorded and traceable. The role also renders additional ad hoc support services as required within the function often beyond administrative functions in terms of supporting other employee interfacing activities related to the people service offering.

**Job Objectives**:
**Employee Centric Delivery**
- Providing administrative support across relevant People function according to People policies and procedures generally but also more specifically in the People function the portfolio delivers administrative services to.
- As directed by the People Delivery Partner and/or Divisional People Partner, providing additional People support to various stakeholders to support them in delivering an efficient and effective service to business and employees across the People functions and employee life cycle - i.e recruitment, payroll-related, benefits related, wellness, communications, onboarding, exit management, etc.
- Adhering to legislative as required by the functional role.
- Escalating concerns or challenges immediately to ensure an efficient flow of work is maintained.
- Co-coordinating the resolution of queries related to the relevant People function, often communicating on behalf of others and delivering messages to third parties.
- Compiling and updating documents as required.
- Capturing, loading, and processing of relevant documents on relevant systems.
- Maintaining filing and recording all required administration on systems for reference and
auditing purposes.
- Making use of official templates and systems for correspondence, memos and related
administrative activities.
- Updating and maintaining People data by data standards.
- Conducting general office and/or functional-specific administration.
- Capturing and managing orders in the relevant systems where relevant within the function.
- Liaising with external third parties if required in terms of the People processes within the functional area.
- Ongoing screening of incoming correspondence and addressing according to the level of priority for and within the relevant People function. Participating in projects and other ad-hoc activities like orientating new employees within the first week of joining, compiling lists of stakeholders, etc.
- Ensuring work is completed according to the sequence required and agreed prioritization.

**People (Self, Team & Organisational)**
- Participating in, and aligning with the People team to deliver solutions and services to the business.
- Participating in various team activities that foster an innovative, agile, and employee centric culture where employees are supported, empowered, and valued.
- Participating in various team activities that foster a wellness culture to ensure that the team mentally, physically, and emotionally feels supported.
- Participating in the enablement of a culture of open and transparent communication within the team.

**Financial, Reporting & BI**
- Ensuring accuracy in data input and relevant reports as applicable to the business.
- Using official data sources to inform administrative outputs.
- Assisting with compiling basic reports for input to broader People requirements.
- Consolidating basic costs or data as required.

**Governance & Compliance**
- Ensuring compliance with relevant labor relations frameworks and legislation.
- Ensuring compliance with organisational and legislative governance frameworks and standards including the H&S requirements and POPI Act.
- Managing the identification and mitigation of functional team and administrative risks.

**Future-Fit**
- Participating in the integration and effective flow of work with other service areas and businesses.
- Identifying opportunities for continuous improvement in administrative and assistant delivery services.
- Suggesting or sharing ideas related to relevant functional technology requirements where required.

**Qualifications**:
**Essential**
- Diploma and/or Degree in Human Resources or equivalent.

**Experience**:
**Essential**
- +1 year in an HR administrative or HR Assistant role with exposure to various aspects of the HR
employee lifecycle - delivering HR administration, HR support and Assistant HR service delivery
functions or equivalent role.

**Desirable**
- Experience within the FMCG, retail sector or similar.

**Knowledge and Skills**:
**Essential**
- Knowledge and understanding of business, HR processes, and organizational processes.
- Knowledge of and experience working with systems and intermediate knowledge of MS Office 365, Excel, Word, and Outlook.
- Must be well-organised and have excellent time-management skills.
- The ability for strategic thinking/ability for critical and analytical thinking.
- Reliability and the ability to

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