Service Assurance Technician Global Grade 09

**Key Outputs** - Manage the QA system risk system. - Control Contamination and legal requirements of maintenance (i.e. cranes, chains, slings, and calibration of tools), and environment - Implement, monitor and control QMA system (ISO 9000) - Implement, monitor and control SHE system (ISO 14000) - Implement, measure and control non-conformance system -...

**Key Outputs** - Initiation, Planning and prioritizing of jobs - Assist with achievement of Key Performance Indicators (KPI's) - Assist with effective control of cost centre expenses and Work-in-Progress - Resolve internal and external customer queries - Arrange appropriate transport - Qualified Artisan. Electrician [Qualified relevant trade (e.g. Diesel...

**Key Outputs** - Initiation, Planning and prioritizing of jobs - Assist with achievement of Key Performance Indicators (KPI’s) - Assist with effective control of cost centre expenses and Work-in-Progress - Resolve internal and external customer queries - Arrange appropriate transport - Qualified Artisan. Electrician [Qualified relevant trade (e.g. Diesel...

**Key Outputs** - Technical expert providing technical assistance through investigation, reporting and communication on technical issues related to maintenance and product improvement to ensure adherence to OEM standards and customer requirements. - Providing technical expert assistance to business and customers - Provide technical information to business...

**Key Outputs** - Will be responsible for maintaining, servicing and repairs, Caterpillar and Perkins Engines associated with Industrial OEM units and Generators - Repair of all faults that is identified during a service - Clean out plant rooms and panels if necessary - Responsible for collection of parts at the store and compiling of parts for services - A...

**Key Outputs** - Will be responsible for maintaining, servicing and repairs, Caterpillar and Perkins Engines associated with Industrial OEM units and Generators - Repair of all faults that is identified during a service - Clean out plant rooms and panels if necessary - Responsible for collection of parts at the store and compiling of parts for services - A...

Key Outputs - Implement, monitor and control QMA system (ISO 9000) - Implement, monitor and control SHE system (ISO 14000) - Implement, measure and control non conformance system - Ensure Quality Assurance related systems are implemented and continuously improved - Maintain Quality Assurance documentation and document control systems - Control Contamination...

**Key Outputs** - Leading a Team of Service Assurance technicians to enforce quality controls, in line caterpillar repair standards - Achievement quality turnaround targets. - Resolve internal customer queries. - Ensure effective communication between team and management. - Ensure service work (Caterpillar components) is carried out in compliance with...

**Key Outputs** - Leading a Team of Service Assurance technicians to enforce quality controls, in line caterpillar repair standards - Achievement quality turnaround targets. - Resolve internal customer queries. - Ensure effective communication between team and management. - Ensure service work (Caterpillar components) is carried out in compliance with...

**Key Outputs** - Will be responsible for maintaining and servicing and repairs, Caterpillar and Perkins Engines associated with Industrial OEM units and Generators. - Repair of all faults that is identified during a service/Inspection. - Clean out plant rooms and panels if necessary. - Carry out site assessment and electrical installations on site. - To do...

**Key Outputs** - Will be responsible for maintaining and servicing and repairs, Caterpillar and Perkins Engines associated with Industrial OEM units and Generators. - Repair of all faults that is identified during a service/Inspection. - Clean out plant rooms and panels if necessary. - Carry out site assessment and electrical installations on site. - To do...

**Key Outputs** - Manage costing team and provide administrative support to service operation and achieving customer satisfaction. - Resolve internal and external customer queries - Accurately control costing end-to-end processes - SAP/CRM Superuser functions - Co - ordinate with Planning team for WIP management and target execution and effectively control...

**Key Outputs** - To lead and manage the team conducting a specific parts process, while meeting departmental objectives and delivering on all customer parts needs and expectations. - Deliver customer service according to position relevant KPI's (as per Balanced Scorecard, SLA's, MARC site or EMP contractual terms or CSA's) while meeting departmental...

**Key outputs** - Compiling and preparing tenders, budget prices and feasibility studies that include technical and commercial aspects as well as submission thereof with the focus on the commercial aspects - Responsible for completing proposals - Visiting customers on site when required - Reviewing pricing received by the commercial officer from suppliers -...

**Key Outputs** - Ensuring a safe and healthy working environment that complies with current health and safety legislation for all Barloworld Equipment employees. - Ensuring all Barloworld Equipment employees in your area of responsibility fully understand the requirements of existing health and safety legislation. - Investigating and reporting on all...

**Key Outputs** - Ensuring a safe and healthy working environment that complies with current health and safety legislation for all Barloworld Equipment employees. - Ensuring all Barloworld Equipment employees in your area of responsibility fully understand the requirements of existing health and safety legislation. - Investigating and reporting on all...

**Key Outputs** - Generate new machine turnover forecast, Compile monthly deliveries with salesman - Generate quotes for customers - Liaise with central sales admin team and coordinate transport of machines and quotes for local extras - Administration: Keep detailed filing on all machine deals, including quote, order, checklists, warranty docs, etc. - Liaise...

**Key Outputs** - Generate new machine turnover forecast, Compile monthly deliveries with salesman - Generate quotes for customers - Liaise with central sales admin team and coordinate transport of machines and quotes for local extras - Administration: Keep detailed filing on all machine deals, including quote, order, checklists, warranty docs, etc. - Liaise...

**Key Outputs** - Managing and updating the CVA planning tool - Identifying & coordinating services to be done a month in advance - Request purchase orders from customers - Open jobs and order parts internally and outsource from suppliers - Capture technicians time and create contractors labour bought outs - Ensure all the costs are on jobs - Close and...

**Key Outputs** - Will be responsible for maintaining, operating, servicing and repairs, Caterpillar GAS Powered Engines associated with Generators. - Repair of all faults that is identified during a service and maintenance. - Clean out plant rooms and panels if necessary. - Responsible for collection of parts at the store and compiling of parts for services...