Project Manager

2 weeks ago

Cape Town, South Africa Momentum Metropolitan Holdings Full time

-Introduction

Through our client-facing brands Metropolitan and Momentum, with Multiply (wellness and rewards programme), and our other specialist brands, including Guardrisk and Eris Property Group, the group enables business and people from all walks of life to achieve their financial goals and life aspirations.

Momentum Health Solutions, an entity of Momentum Metropolitan Holdings Limited delivers sustainable, integrated health solutions that meet the needs of clients in the different segments and maximise lifetime client value. We build and maintain a culture of innovation, and create value through unique insights of how to achieve specific outcomes by using a defined set of Health capabilities.
Role Purpose

To oversee and take accountability for the delivery of key projects to ensure that MH continues to efficiently and effectively provide leading administrative services, with a high focus on rolling out innovative products and services, to the Scheme and its members.
Requirements

Minimum Qulaifications
- Degree required ideally in the areas of Business Administration/ Diploma in Project Management or Business Management
- PMBOK or Prince 2 qualification (preferred)

Minimum Experience
- At least 8 years project management experience within an Insurance or Health or Investment environment.
- Strong people Management skills.
- Proven track record of driving successful performance outcomes and accomplishing organisational goals.
- Experience anticipating and responding to the needs of clients.
- Must have managed large scale projects (preference with regards to experience in a medical aid / managed care environment).
Duties & Responsibilities

**Manage the delivery of projects within the agreed parameters (Internal Process)**:

- Collaborate with stakeholders to investigate the feasibility of projects that support the achievement of business objectives.
- Define project scope in collaboration with stakeholders in order to ensure that project deliverables and expectations are clearly articulated and aligned to business objectives.
- Contribute to the development of business cases and processes.
- Develop project plan which identifies and sequences the activities and timelines needed to successfully complete the project.
- Coordinate the implementation of project systems and processes in line with the required time, cost and quality standards.
- Identify and assign resources and stakeholders (ie RACI) required for the execution of the project.
- Determine the project objectives and measures of success which will be used to evaluate project effectiveness.
- Create platforms where the project team can be mobilised and energised to ensure close collaboration and innovation.
- Develop and maintain productive working relationships with stakeholders to achieve optimal cross process integration.
- Track and drive the implementation and delivery of the project plan in line with the scope, cost and time parameters of the project.
- Identify risks and collaborate with stakeholders to manage the mitigation of risks.
- Create channels that monitor project progress and deliver reports that accurately reflect the progress of the project.
- Manage the project close out and the assessment of project effectiveness in order to make recommendations to improve project impact.
- Identify and support the implementation of initiatives that address project shortcomings or areas of concerns.
- Project management in line with CMMI standards.
- Prepare project kick-off meeting minutes and track to closure.
- Prepare project management plan (resource management, risk management, stakeholder management, quality management, change and configuration management, communication management, time management, issue management).
- Follow change management process for requirement changes.
- Execute project activities and report progress.
- Create project status report / JIRA status report.
- Monitor project planning parameters and activities.
- Manage project risks & issues.
- Conduct Project Steercom and Milestone Meetings.
- Update Project Data Repository.
- Ensure implementation is successfully completed.
- Ensure that there is compliance and adherence with Projects Office governance guidelines and audit requirements in terms of the project process:

- Effective project closure and post implementation support
- Complete Project Documentation
- Conduct Project Review
- Customer satisfaction survey (when applicable)
- Co-ordinate post implementation support (change management team or relevant stakeholder)

**Engage with clients in a client centric manner (Client Services)**:

- Provide authoritative, expertise and advice to clients and stakeholders.
- Build and maintain relationships with clients and internal and external stakeholders.
- Contribute to the process of negotiating objective and realistic service level agreements, monitor appropriateness and recommend adjustments.
- Deliver on service level agreements made with clients and int

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