Change Management Specialist

2 weeks ago

Cape Town, South Africa Project Management Connection Full time

**Core Responsibilities**:
***

**General change management**:

- Conduct readiness assessments, evaluate results and present findings in a logical and easy-to-understand manner
- Identify potential people impacts, risks and develop specific plans to mitigate or address the concerns
- Develop a set of actionable and targeted change management plans - including stakeholder and communication plan, impact management plan, training plan and resistance management plan when required
- Development of communication utilizing various mediums

**Coaching and Training**:

- Coaching experience to develop management teams
- Have experience in developing training strategies on project driven initiatives
- Development and delivery of training material and training in conjunction with the Learning and development department where required
- Assisting with training and monitoring adoption

**Employee engagement and culture**:

- Assess the change impact and readiness for change initiative, identifying key barriers
- Engage with stakeholders to obtain buy-in to the change initiative
- Facilitate group sessions and discussions in workshops
- Analyse data and drafting of reports
- Proactively identify opportunities for culture and engagement interventions
- Promote the need for and benefits of change management as part of the change initiative

**Measure and Monitor**:

- Create and manage measurement systems to track adoption and proficiency of individual changes
- Identify anticipated points of resistance and manage this to acceptance and adoption, or implement corrective action

**What would be required of Position to do**:

- Culture actions to improve survey results
- Conduct as is analysis
- Change impact assessments
- Conduct employee engagement and culture workshops
- Analysis of data and provide recommendations
- Craft desired culture
- Leadership behaviors to support culture
- Draft road map
- Metrics to measure and imbed
- Development and delivery of training materials
- Implement communication strategy

**Requirements**:

- Have NQF 7 (Bachelor’s Degree or Advanced Diploma) in Change Management, Psychology, Human Resources or related field

**Experience required**:

- Have at least 6 years’ experience as dedicated Change Management specialist on project driven initiatives (Business and IT programmes) in large organisational multi-cultural contexts.
- Have experience in development and implementation of communication and training strategies on project driven initiatives is required.
- Excellent computer skills (MS Office and other relevant change tools used)
- Have in-depth knowledge and understanding of Change Management models and theories.
- Have an understanding of Change Management principles and the impact on the organisation.
- Have ability to co-design, coordinate and implement Change Management strategies
- Have in-depth knowledge of individual and team dynamics

**Skills**:
**Specific focus for the role will be**:

- Coaching
- Training development and implementation
- Employee engagement and culture initiatives

**Personal traits**:

- Collaborative and open minded
- Good communicator, listener, and presenter of idea’s verbally and visually
- The ability to plan, multi-task and manage time effectively
- Servant Leader, willing to cross-skill across roles to prioritise Business Delivery
- Committed to and a passion for change and culture
- Excited about delivering and training on new ways of work
- Inquisitive and self-motivated to continues learning and personal development

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