Project Manager
2 weeks ago
Surgo (PTY) Ltd. has partnered with a global analytics and digital solutions company serving industries including insurance, healthcare, banking and financial services, media, retail, and others. They aim to bridge the gap between digital expectations and real outcomes for international companies with Digital Intelligence.
Our client is recruiting for a Project Manager to join their team based in Cape Town.
**Job purpose**:
A project manager is responsible for the direction, coordination, implementation, executive, control, and completion of the project while remaining aligned with the strategy, commitments, and goals of the organization
**Responsibilities**:
Ensure project scope is clearly defined and agreed across the key stakeholder groups involved
Deliver transition projects in line with the agreed scope, objectives and timelines
Produce and maintain detailed project plans presenting clarity over key activities and ownership within a desired timeline
Identify and translate opportunities as they arise into projects and programmes
Plan and implement projects
Help define project scope, goals and deliverables
Define tasks and required resources
Collect and manage project team
Manage budget
Allocate project resources
Create a schedule and project timeline
Track deliverables
Support and direct team
Lead quality assurance
Monitor and report on project progress
Present to stakeholders reports on progress as well as problems and solutions
Implement and manage change when necessary to meet project outputs
Evaluate and assess the result of the project
Update office policies and ensure compliance with them
**Skills**:
Good communication and interpersonal skills capable of maintaining strong relationships
Strong organizational and multi-tasking skills
Excellent analytical and problem-solving abilities
Team-management and leadership skills
Documentation management and ability to use project management tools
Attention to details even under pressure
Time management skills with the ability to meet deadlines
**Qualification & Experience**:
2 years minimum experience in Project Management
**Project management certifications**: Certified associate in project management (CAPM), project management professional (PMP) or similar
Work knowledge of project management software
Proficiency with Microsoft Office
Detail oriented with ability to deliver project deliverables with little supervision
Ability to effectively prioritize workload in a fast paced, real-time and frequently changing environment while remaining detailed and organized
Demonstrate analytical, organizational, problem solving and creative thinking skills
Respond positively to change, embracing and using new practices or values to accomplish goals and solve problems
Excellent communication skills
Problem-solving and leadership skills
Project planning, risk management, time management and other project management skills
Project management qualification (PMP), Certified associate in project management (CAPM), or equivalent experience as a project manager
Experience in strategic planning, risk management and/or change management
Proficiency in project management software tools
Contract negotiation
Conflict resolution experience
Experience in managing complex change projects or delivering new client transitions, or ramping existing business
A background in BPO project management is preferred
A proven track record of project management and evidenced delivery that adds value to a business
Cross-functional team working is key, with the ability to connect and work with multiple teams across geographies
Excellent planning, organizational and time management skills
**Salary**: Market Related
**Working hours**: 8am to 5pm (Monday to Friday)
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