Installation Support Administrator

7 days ago

East London, South Africa Tracker South Africa Full time

**Listing reference**: track_001177

**Listing status**: Online

**Position summary**:
**Industry**:IT & Internet**Job category**:Administration**Location**:East London**Contract**:Permanent**Remuneration**:Market Related**EE position**:Yes**Introduction**:
**Job description**:
**Duties and Responsibilities**
- Establishing, building, and maintaining relationships with our various partners.
- Complete administrative tasks, feedback, and daily statistical reporting.
- Ensure that Customer Service standards are maintained in a highly pressurized environment.
- Provide service within the region as well as other departments/regions/staff within Tracker.
- Meet/exceed targets.
- Data capturing.
- Follow up regarding Service Request that have been generated.
- To ensure that all reports, correspondence, and spreadsheets are 100% accurate.
- Returned Service Requests re-allocated as requested.
- Distribution of Service Requests.
- Weekly follow up of Service Request on the Fitment Centre CRM Site.
- Sending weekly Service Request stats to the relevant regional manager.
- Managing the daily performance of the RPA-BOT.
- Manual intervention where needed when the RPA-BOT is down.
- Taking ownership of all queries received and calls taken and assisting the client within our SLA’s.

**Minimum requirements**:
**Qualifications, Skills and Experience**
- Matric with at least 1 year Contact Centre experience.
- Bilingual (English and Afrikaans) advantageous.
- Computer literacy.
- Excellent typing and accurate data capturing skills.
- Excellent communication skills including excellent telephone manner.
- Analytical skills.
- Ability to work under pressure.
- Feel confident to have all calls voice recorded.
- Excellent time management - Work with time controls.
- High levels of self-discipline.
- Be able to work independently.

**Benefits**
- Medical Aid
- Provident Fund

  • Installation Support Administrator

    2 weeks ago

    East London, Eastern Cape, South Africa Tracker South Africa Full time

    Listing reference: track_001177 Listing status: Online Apply by: 16 February 2024 Position summary Job category: Administration Location:East London Contract:Permanent Remuneration: Market Related EE position: Yes Introduction Tracker requires the services of an Installation Support Administrator in their Customer Service Department at their East London...

  • On-site Installation and Support Technician

    4 weeks ago

    East London, South Africa MPC Recruitment Full time

    Our client is seeking an **On-Site Installation and Support Technician** to join their team, based in East London. Successful candidate will provide technical support to clients in the Hospitality industry (restaurants), during office hours as well as after hours when on call. Duties to include: - *Installation of new computer systems and solutions for the...

  • Installer Technical Support Agent

    1 week ago

    East London, South Africa Herotel Full time

    Applications are invited for the **Installer Technical Support Agent **position to be based in **Queenstown or East London, Eastern Cape.** **PURPOSE OF THE ROLE**: Support Field Technicians daily with installations, callouts and surveys. Ensure a high level of quality workmanship by constant evaluation of info provided by the Technicians. **Key...

  • On Site Installation

    4 days ago

    East London, South Africa GAAP Point of Sale Full time

    This is an operational role providing technical support to our clients in the Hospitality industry (restaurants), during office hours as well as after hours when on call.. This is an operational role providing technical support to our clients in the Hospitality industry (restaurants), during office hours as well as after hours when on call. **Job...

  • Installation Supervisor

    1 week ago

    East London, South Africa Tracker South Africa Full time

    **Listing reference**: track_001074 **Listing status**: Online **Position summary**: **Industry**:IT & Internet**Job category**:Supervising**Location**:East London**Contract**:Permanent**Remuneration**:Market Related**EE position**:Yes**Introduction**: **Job description**: **Responsibilities** - Ensure that the technicians have a good understanding of the...

  • Installation Support Administrator

    2 weeks ago

    East London, Eastern Cape, South Africa Tracker South Africa Full time

    Listing reference: track_001177Listing status: OnlinePosition summary:Industry:IT & InternetJob category:AdministrationLocation:East LondonContract:PermanentRemuneration:Market RelatedEE position:YesIntroduction:Job description:Duties and Responsibilities Establishing, building, and maintaining relationships with our various partners. Complete administrative...

  • Installation Supervisor

    2 weeks ago

    East London, Eastern Cape, South Africa Tracker South Africa Full time

    Listing reference: track_001074Listing status: OnlinePosition summary:Industry:IT & InternetJob category:SupervisingLocation:East LondonContract:PermanentRemuneration:Market RelatedEE position:YesIntroduction:Job description:Responsibilities Ensure that the technicians have a good understanding of the Company goals and strategy Ensure that the technicians...

  • Cctv Installer

    4 weeks ago

    East London, South Africa TEBS Cashlink Full time

    We are looking to employ an experienced CCTV installation technician to service East London and the near by towns **Requirements**: At least 2 years experience Knowledge of the hardware and and different brands to be used. Willingness to climb, lift and safely handle the equipment and tools used. **Responsibilities** CCTV camera installation and...

  • Cctv Installer

    2 weeks ago

    East London, Eastern Cape, South Africa TEBS Cashlink Full time

    We are looking to employ an experienced CCTV installation technician to service East London and the near by townsRequirements:At least 2 years experienceKnowledge of the hardware and and different brands to be used.Willingness to climb, lift and safely handle the equipment and tools used.ResponsibilitiesCCTV camera installation and maintenanceTroubleshooting...

  • Systems Administrator/ IT Support

    2 weeks ago

    East London, Eastern Cape, South Africa Abantu Staffing Solutions Full time

    Minimum Requirements: Matric / Grade 12, A+, N+ Microsoft Certified: Windows Server Hybrid Administrator Associate Microsoft Certified: Azure Administrator Associate Information Technology certificate, related diploma, or degree. Minimum of 5 years' systems administration experience. Minimum of 3 years' user support experience.Advantageous ISO 27001...

  • Systems Administrator/ IT Support

    4 weeks ago

    East London, South Africa Abantu Staffing Solutions Full time

    **Minimum Requirements**: - Matric / Grade 12, - A+, N+ - Microsoft Certified: Windows Server Hybrid Administrator Associate - Microsoft Certified: Azure Administrator Associate - Information Technology certificate, related diploma, or degree. - Minimum of 5 years' systems administration experience. - Minimum of 3 years' user support...

  • It Support Technician

    2 weeks ago

    East London, Eastern Cape, South Africa Global Recruitment Sa Full time

    IT Support Technician – East LondonQualification & Experience Required: A+ & N+ or equivalent Must have valid driver's license Complete assigned tasks and keep system updated with progress. Hardware - install, setup, configure & troubleshoot faults. Software - install, setup, configure.Troubleshoot faults with provider. Networking, repair, configure &...

  • IT Support Technician

    2 months ago

    East London, South Africa Global Recruitment SA Full time

    IT Support Technician – East LondonQualification & Experience Required:• A+ & N+ or equivalent • Must have valid driver’s license• Complete assigned tasks and keep system updated with progress.• Hardware - install, setup, configure & troubleshoot faults.• Software - install, setup, configure. Troubleshoot faults with provider.• Networking,...

  • Administrative Sales Support

    2 weeks ago

    East London, South Africa Multilayer Trade Corporation Full time

    Skills and Qualifications: - Matric + 3 years solid experience in administration preferably in the vehicle hire industry. - Data Entry Skills, Reporting Skills, Administrative Writing Skills, Understanding the Customer, Customer Focus, Informing Others, Self-Development, Attention to Detail, Professionalism, Microsoft Office Skills, Teamwork Support Job...

  • Systems Administrator

    2 weeks ago

    East London, South Africa Staff Unlimited Recruitment Full time

    Our client is seeking a highly skilled and motivated Systems Administrator to join their team, based in East London.The ideal candidate will have a strong background in IT systems and network administration, as well as experience with cloud computing and virtualization technologies. Will be responsible for maintaining company's IT infrastructure, ensuring...

  • System Administrator

    4 weeks ago

    East London, South Africa Level-Up Full time

    We are seeking a highly skilled and motivated Systems Administrator to join our team. The ideal candidate will have a strong background in IT systems and network administration, as well as experience with cloud computing and virtualization technologies. The Systems Administrator will be responsible for maintaining our company's IT infrastructure, ensuring...

  • System Administrator

    2 weeks ago

    East London, Eastern Cape, South Africa Level-Up Full time

    We are seeking a highly skilled and motivated Systems Administrator to join our team. The ideal candidate will have a strong background in IT systems and network administration, as well as experience with cloud computing and virtualization technologies. The Systems Administrator will be responsible for maintaining our company's IT infrastructure, ensuring...

  • systems administrator

    2 weeks ago

    East London, Eastern Cape, South Africa E2E Staffing (PTY) LTD Full time

    Job Overview:We are seeking a highly skilled and motivated Systems Administrator to join our team. The ideal candidate will have a strong background in IT systems and network administration, as well as experience with cloud computing and virtualization technologies. The Systems Administrator will be responsible for maintaining our company's IT...

  • Systems Administrator

    2 weeks ago

    East London, South Africa Staff Unlimited Recruitment Pty Ltd TA MPC Recruitment Group EC Full time

    Our client is seeking a highly skilled and motivated Systems Administrator to join their team, based in East London.The ideal candidate will have a strong background in IT systems and network administration, as well as experience with cloud computing and virtualization technologies. Will be responsible for maintaining company's IT infrastructure, ensuring...

  • Administrative Sales Support

    2 weeks ago

    East London, Eastern Cape, South Africa Multilayer Trade Corporation Full time

    Skills and Qualifications: Matric + 3 years solid experience in administration preferably in the vehicle hire industry. Data Entry Skills, Reporting Skills, Administrative Writing Skills, Understanding the Customer, Customer Focus, Informing Others, Self-Development, Attention to Detail, Professionalism, Microsoft Office Skills, TeamworkSupport Job Duties:...