Installer Technical Support Agent
6 days ago
Applications are invited for the **Installer Technical Support Agent **position to be based in **Queenstown or East London, Eastern Cape.**
**PURPOSE OF THE ROLE**:
Support Field Technicians daily with installations, callouts and surveys. Ensure a high level of quality workmanship by constant evaluation of info provided by the Technicians.
**Key Performance Areas would include, but are not limited to**:
- Supply FTTH allocations to Installers.
- Escalate any FTTH allocation issues and follow up until resolved.
- Maintain all FTTH allocation records into the applicable systems.
- Provide Wireless and Fibre installation data to Installers - do installation planning.
- Do WiFi planning for each applicable installation.
- Approve installations according to signal specifications. Evaluate photos sent by Technicians from site for quality and advise accordingly.
- Assist the Installers and Technicians with advanced troubleshooting where problems occur.
- Assist the Installers and Technicians with advanced setups in the field during the install.
- Advising Sales in quotations for large, complicated installations.
- Ensure each installation is done according to the installation SOP provided.
- Do quality control after each installation.
- 1-2 years' experience in the following areas: Mikrotik, Ubiquiti, Cambium.
- 2 years Field Technician experience.
- Effective planning skills.
- Good communication skills.
- Good administrative capabilities.
- Time managing skills.
- Well disciplined.
- Must be able to work under pressure.
- Must be medically fit.
- Must have a driver's license.
- Adequate knowledge of RF protocols.
- Adequate knowledge of Fibre.
**Education Requirements**:
- Grade 12 or equivalent qualification at NQF Level 4.
- Specialized certifications would be an advantage.
**_PLEASE NOTE:_**
- Kindly note that should you not receive feedback from us within 4 weeks of applying, you should consider yourself unsuccessful for the role.
-
On-site Installation and Support Technician
2 months ago
East London, South Africa Staff Unlimited Recruitment Full timeOur client is seeking an **On-Site Installation and Support Technician** to join their team, based in East London. Successful candidate will provide technical support to clients in the Hospitality industry (restaurants), during office hours as well as after hours when on call. Duties to include: - *Installation of new computer systems and solutions for the...
-
On-site Installation and Support Technician
4 weeks ago
East London, South Africa MPC Recruitment Full timeOur client is seeking an **On-Site Installation and Support Technician** to join their team, based in East London. Successful candidate will provide technical support to clients in the Hospitality industry (restaurants), during office hours as well as after hours when on call. Duties to include: - *Installation of new computer systems and solutions for the...
-
On Site Installation
16 hours ago
East London, South Africa GAAP Point of Sale Full timeThis is an operational role providing technical support to our clients in the Hospitality industry (restaurants), during office hours as well as after hours when on call.. This is an operational role providing technical support to our clients in the Hospitality industry (restaurants), during office hours as well as after hours when on call. **Job...
-
Technical Support Agent
2 weeks ago
East London, South Africa Mdaswifi Full timeEstablished in 2019, Mdaswifi is a growing Internet Service Provider which builds, owns, and operates wireless internet networks. We connect homes and businesses to uncapped internet and operate a growing public Wi-Fi hotspot network. We also operate domain hosting servers that carry hosting for a variety of business sizes nationally. We also market...
-
Installation Supervisor
6 days ago
East London, South Africa Tracker South Africa Full time**Listing reference**: track_001074 **Listing status**: Online **Position summary**: **Industry**:IT & Internet**Job category**:Supervising**Location**:East London**Contract**:Permanent**Remuneration**:Market Related**EE position**:Yes**Introduction**: **Job description**: **Responsibilities** - Ensure that the technicians have a good understanding of the...
-
Technical Sales Support
2 weeks ago
East London, South Africa The Talent Experts Full time_If you want to be part of the green revolution and sustainability is a word that is in your dictionary, then this might be for you!_ **Is this you?** You love solar PV. You understand it, can install it and want to share your enthusiasm for it far and wide. Besides wanting to be part of a growing team and company that would make your mom proud, you also...
-
Installation Supervisor
2 weeks ago
East London, Eastern Cape, South Africa Tracker South Africa Full timeListing reference: track_001074Listing status: OnlinePosition summary:Industry:IT & InternetJob category:SupervisingLocation:East LondonContract:PermanentRemuneration:Market RelatedEE position:YesIntroduction:Job description:Responsibilities Ensure that the technicians have a good understanding of the Company goals and strategy Ensure that the technicians...
-
Installation Support Administrator
2 weeks ago
East London, Eastern Cape, South Africa Tracker South Africa Full timeListing reference: track_001177 Listing status: Online Apply by: 16 February 2024 Position summary Job category: Administration Location:East London Contract:Permanent Remuneration: Market Related EE position: Yes Introduction Tracker requires the services of an Installation Support Administrator in their Customer Service Department at their East London...
-
Cctv Installer
3 weeks ago
East London, South Africa TEBS Cashlink Full timeWe are looking to employ an experienced CCTV installation technician to service East London and the near by towns **Requirements**: At least 2 years experience Knowledge of the hardware and and different brands to be used. Willingness to climb, lift and safely handle the equipment and tools used. **Responsibilities** CCTV camera installation and...
-
Cctv Installer
2 weeks ago
East London, Eastern Cape, South Africa TEBS Cashlink Full timeWe are looking to employ an experienced CCTV installation technician to service East London and the near by townsRequirements:At least 2 years experienceKnowledge of the hardware and and different brands to be used.Willingness to climb, lift and safely handle the equipment and tools used.ResponsibilitiesCCTV camera installation and maintenanceTroubleshooting...
-
Technical Support Specialist
2 weeks ago
East London, Eastern Cape, South Africa beBee Professionals Full timeBeBee Professionals is looking for a Technical Support Specialist to join our team in East London.The successful candidate will be responsible for providing technical support to our customers, troubleshooting technical issues, and providing solutions to customer inquiries.The ideal candidate should have: A degree in Computer Science or a related field At...
-
Helpdesk Agent
3 weeks ago
East London, South Africa Herotel Full timeApplications are invited for the **Helpdesk Agent - Tier 1 **position to be based in **East London** **PURPOSE OF THE ROLE**: **Key Performance Areas would include, but are not limited to**: - Offer first line support to customers, which includes taking initial call from users. - Always strive for first call resolution. - Determines if fault is...
-
HVAC Technical Assistant
3 months ago
East London, South Africa Staff Unlimited Recruitment Full timeOur client is seeking a HVAC Technical Assistant to join their team, based in East London.The successful candidate will work closely with our qualified and experienced technicians to assist in the installation, maintenance, and repair of HVAC systems.Minimum Requirements:-High school diploma or equivalentMinimum 4 years' experience in HVAC or related field...
-
HVAC Technical Assistant
2 weeks ago
East London, Eastern Cape, South Africa Staff Unlimited Recruitment Full timeOur client is seeking a HVAC Technical Assistant to join their team, based in East London.The successful candidate will work closely with our qualified and experienced technicians to assist in the installation, maintenance, and repair of HVAC systems.Minimum Requirements:-High school diploma or equivalentMinimum 4 years' experience in HVAC or related field...
-
HVAC Technical Assistant
4 weeks ago
East London, South Africa Staff Unlimited Recruitment Full timeOur client is seeking a HVAC Technical Assistant to join their team, based in East London.The successful candidate will work closely with our qualified and experienced technicians to assist in the installation, maintenance, and repair of HVAC systems.Minimum Requirements:-High school diploma or equivalentMinimum 4 years' experience in HVAC or related field...
-
Hvac Technical Assistant
2 weeks ago
East London, Eastern Cape, South Africa Prudent Hr Solutions Full timeJob Overview:We are in search of a highly motivated and dependable HVAC Technician Assistant to join our team. The ideal candidate will collaborate closely with our skilled technicians to support in the installation, maintenance, and repair of HVAC systems.Key Responsibilities:Aid senior technicians in installing, maintaining, and repairing HVAC...
-
Technical Assistant
4 weeks ago
East London, South Africa Herotel Full timeApplications are invited for the **Technical Assistant **position to be based in **East London, Eastern Cape, Southern Region.** **PURPOSE OF THE ROLE**: The Technical Assistant's main duty will be assisting with installations, troubleshooting, and maintaining all fibre optic and wireless systems. **Key Performance Areas would include, but are not limited...
-
HVAC Technical Assistant
2 weeks ago
East London, Eastern Cape, South Africa Prudent HR Solutions Full timeJob Overview:We are in search of a highly motivated and dependable HVAC Technician Assistant to join our team. The ideal candidate will collaborate closely with our skilled technicians to support in the installation, maintenance, and repair of HVAC systems.Key Responsibilities: Aid senior technicians in installing, maintaining, and repairing HVAC systems....
-
Hvac Technical Assistant
2 weeks ago
East London, Eastern Cape, South Africa Staff Unlimited Recruitment Pty Ltd TA Mpc Recruitment Group Ec Full timeOur client is seeking a HVAC Technical Assistant to join their team, based in East London.The successful candidate will work closely with our qualified and experienced technicians to assist in the installation, maintenance, and repair of HVAC systems.Minimum Requirements:High school diploma or equivalentMinimum 4 years' experience in HVAC or related field...
-
Technical Customer Engineer
2 weeks ago
East London, South Africa Execustaff Full timeWe are searching for an innovative, deadline-driven technical engineer to join our company. The technical engineer’s responsibilities include assisting Engineers with various tasks like design, construction, equipment installation, system configuration, maintenance, developing preventative maintenance plans and providing customer support. You should also...