Specialist: Senior C2 Account Manger

5 days ago

Midrand, South Africa Liquid Tech (Pty) Ltd. Full time

**Role Purpose**

As an Specialist: Senior C2 Account Manger you will have the opportunity to drive digital technology transformation in partnership with your customer, to achieve both Liquid C2 Direct and customer business outcomes. Leveraging your large, multi-functional team across the breadth of the Liquid C2 solutions portfolio, engage at the most senior levels of your customer and bring industry-relevant solutions to help the customer adopt and embrace digital technologies.

With a proven history of driving growth in market share, achieving sales targets, customer obsession, and partner collaboration, this role will give the opportunity to leverage your extensive customer network and sales experience to execute against your customer’s account plan. Customer Advocate - Develops and oversees the execution of account plan(s) to ensure Liquid C2 revenue targets and customer outcomes are met. Engages with internal and external stakeholders on business planning, to promote mutually beneficial customer digital transformation strategies.

Orchestrate full customer team across all areas of Liquid C2 to ensure we are focused on delivering customer outcomes across the customer lifecycle to build deep trust with Liquid C2. Industry Relevant Trusted Seller - Proactively develops a strong understanding of the customer’s business, industry priorities to drive new business opportunities/ drive growth/net new business. Advocates on behalf of the customer internally, ensuring requests and needs of assigned accounts are being addressed.

Deliver Sales Excellence - Leads and orchestrates extended virtual teams across our solution areas to consistently achieve growth in revenue & market share. Industry Knowledge - Builds and maintains a strong knowledge of customers’ industry, associated business strategy, and key industry partners and solutions. Gains deeper insights and knowledge through direct engagement in their customers’ business and operations.

Assist Account Manager in there vertical segments in all Liquid C2 to identify, scope, present and sell complex Cloud and Cybersecurity solutions. Products, services and propositions. Engage and develop C-level and senior management customer contacts in various roles - technical, commercial, operational etc. Provide thought-leadership to customers through regular engagement and workshops. Lead customer discussions with on the technical solution design. Assist Account Managers in assessing cost requirements to compile the commercial proposition. Define proof of concept or trial/pilot programs with key success criteria in agreement with the Account Manager and Customer. Win customer confidence in personal abilities and the professionalism of Liquid C2.

Sales
Report monthly on the status, blockers and next steps of top projects.

Coordinate with internal Product Development. Coordinate with external solution suppliers. Engage with Liquid C2 internal departments to confirm that the proposed solution can be delivered and supported. Assess the customer satisfaction of the solution, capturing lessons learned and sharing these with the appropriate teams to drive improvements.

Learn and maintain in-depth knowledge of Liquid C2 products, services, solutions, propositions and capability. Develop and maintain competitive knowledge on industries and products to leverage in the sales cycle to the executive suite. Collaborate with the marketing team on sales strategy and optimization. Upskill the strategic vendors products and solutions i.e. Microsoft, AWS, Google, Cloudflare.

Customer lifetime value (CLV): This measures the total revenue that a customer generates for the business over the course of the relationship. It helps to prioritize the most valuable accounts and plan the financial strategy accordingly. Customer profitability (CP): This measures the difference between the revenue and the cost of serving a customer. It helps to determine the profitability of each customer and allocate resources accordingly. Customer satisfaction (CSAT): This measures how happy the customers are with the products or services they receive from the business. It helps to identify the strengths and weaknesses of the account management team and improve customer loyalty and retention.

Customer retention rate (CRR): This measures the percentage of customers who stay with the business over a given period of time. It helps to evaluate the effectiveness of the account management team in retaining and renewing existing customers and reducing churn.

Customer engagement (CE): This measures the degree of interaction and involvement that customers have with the business. It helps to build trust and rapport with customers and increase their satisfaction and loyalty. Customer revenue growth rate (CRGR): This measures the percentage of increase or decrease in the revenue generated by customers over a given period of time. It helps to evaluate the account management team’s ability to upsell and cross-sel

  • Specialist: Senior C2 Account Manger

    2 weeks ago

    Midrand, Gauteng, South Africa Liquid Tech (Pty) Ltd. Full time

    Role PurposeAs an Specialist: Senior C2 Account Manger you will have the opportunity to drive digital technology transformation in partnership with your customer, to achieve both Liquid C2 Direct and customer business outcomes. Leveraging your large, multi-functional team across the breadth of the Liquid C2 solutions portfolio, engage at the most senior...

  • Specialist: Senior C2 Account Manager

    2 weeks ago

    Midrand, Gauteng, South Africa Liquid Tech (Pty) Ltd. Full time

    Role PurposeAssist Account Manager in there vertical segments in all Liquid C2 to identify, scope, present and sell complex Cloud and Cybersecurity solutions. Run customer-facing presentations on Liquid C2 products, services and propositions. Engage and develop C-level and senior management customer contacts in various roles - technical, commercial,...

  • Specialist: Senior C2 Account Manager

    3 weeks ago

    Midrand, South Africa Liquid Tech (Pty) Ltd. Full time

    **Role Purpose** Assist Account Manager in there vertical segments in all Liquid C2 to identify, scope, present and sell complex Cloud and Cybersecurity solutions. Run customer-facing presentations on Liquid C2 products, services and propositions. Engage and develop C-level and senior management customer contacts in various roles - technical, commercial,...

  • Senior Fund Accountant

    4 weeks ago

    Midrand, South Africa Adzuna ZA B C2 Full time

    A thrilling opportunity, to be a part of a service driven entity. As a Senior Fund Accountant, you will be expected to provide procedural support and training to the fund accounting team. This role is perfect for an individual that has outstanding communication skills and enjoys working in a team.Duties and responsibilities include:Cash flow management of...

  • Senior Specialist: Lease Accounting

    4 weeks ago

    Midrand, South Africa Liquid Tech (Pty) Ltd. Full time

    **Role Purpose** **Role Description** MANAGE THE-TO-END LEASE ACCOUNTING PROCESS Maintaining the IFRS 16 computation schedule for LIT SA contracts and ensuring all new qualifying leases are accounted for monthly. This includes ensuring expired leases are followed up with business to ensure timely renewals are done or processed accordingly. Ensuring...

  • Senior Specialist: Lease Accounting

    2 weeks ago

    Midrand, Gauteng, South Africa Liquid Tech (Pty) Ltd. Full time

    Role PurposeRole DescriptionMANAGE THE-TO-END LEASE ACCOUNTING PROCESSMaintaining the IFRS 16 computation schedule for LIT SA contracts and ensuring all new qualifying leases are accounted for monthly. This includes ensuring expired leases are followed up with business to ensure timely renewals are done or processed accordingly. Ensuring payment reallocation...

  • Senior Specialist: Cybersecurity Infrastructure

    4 weeks ago

    Midrand, South Africa Nexio Full time

    **ROLE PURPOSE** As part of the Customer-facing Nexio SOC team, the Senior Specialist: Cybersecurity Infrastructure Support will identify, analyze and react to security incidents, events, and threats using a reliable set of operating processes and SIEM technologies such as Azure Sentinel, or QRadar, or ArcSight. The Senior Specialist: Cybersecurity...

  • Specialist Payroll Accounting

    3 weeks ago

    Midrand, South Africa Network Contracting Full time

    The Specialist of PTP (Payroll Accounting) will ensure the complete, accurate and timely accounting of all payroll transactions, relevant to general ledger, in accordance with defined operating procedures, policies, SOX, compliance and business partner service level agreements. Month-end and ad-hoc reporting will be a key part of responsibilities. The...

  • Senior Specialist Solutions Architecture

    2 weeks ago

    Midrand, Gauteng, South Africa Vodafone Full time

    Role purpose:The Senior Specialist Solutions Architecture provides thought leadership for client solutions within specified Industry Vertical/s.The Senior Specialist Solutions Architecture meets the need of ever increasing solution complexity in the Industry Vertical by having the ability to understand customer business and technology environment (at...

  • Senior Specialist: Digital Sports Produc

    3 weeks ago

    Midrand, South Africa Vodafone Full time

    **.**: **When it comes to creating a place where everyone is welcome, we're number 1.** The number 1 Top Employer in South Africa. Certified by the Top Employer Institute 2024. **Role Purpose/Business Unit**: The Senior Specialist: Digital Sports Products role is based within the Digital Lifestyle services department.As a market leader in the...

  • Senior Specialist: Revenue Accounting

    2 weeks ago

    Midrand, South Africa Liquid Tech (Pty) Ltd. Full time

    **Role Purpose** Provide assistance in the analyzation and interpretation of revenue transactions and contractual revenue arrangements to ensure that revenue is recognised accurately as per the requirements of IFRS 15 and processed in the accounting system. **Role Description** Preparation of month end activities - this includes month end journals and...

  • Senior Accounts Payable Specialist

    3 weeks ago

    Midrand, South Africa SC Johnson Full time

    **Senior Accounts Payable Analyst** Location: Midrand, South Africa Function: Accounts Payable **Overview**: You will be part of a wider/expanding EMEA Shared Service Centre (SSC) team that are based in the UK, South Africa, Egypt and Turkey. The whole of the SSC is around 230 people across 3 different functions - Finance, Credit & Collections and Supply...

  • Senior Internal Sales Specialist

    7 days ago

    Midrand, South Africa Kontak Recruitment SA Full time

    Midrand, Gauteng - Sales **Senior Internal Sales Specialist (JB3811)** Halfway House, Midrand R15 000 - R20 000 CTC per month 3-month contract Experienced and technically minded Internal Sales Specialist required to join this dynamic company that specialises in integrated Network Connectivity Solutions, covering Information Technology and Audio-Visual...

  • Specialist - Towerco Accounts

    2 months ago

    Midrand, South Africa Vodafone Full time

    **Role purpose**: The Specialist - TowerCo Portfolio will assume the role of being a SPOC with a number of TowerCos in terms of accounts management. The Specialist will be required to provide financial forecasts, take the responsibility of accounts consolidation, and in conjunction with other management team drive strategies for long-term savings, market...

  • Senior Accounts Receivables Specialist

    3 weeks ago

    Midrand, South Africa SC Johnson Full time

    **Accounts Receivable (AR) & Resolutions Senior Analyst** **Location**: Midrand, South Africa **Function**: Accounts Receivable / Credit & Collections **Overview**: You will be part of a wider/expanding EMEA Shared Service Centre (SSC) team that are based in the UK, South Africa, Egypt and Turkey. The whole of the SSC is around 230 people across 3...

  • Senior Specialist IT Auditor

    2 months ago

    Midrand, South Africa Vodafone Full time

    **.**: **When it comes to putting people first, we're number 1.** The number 1 Top Employer in South Africa. Certified by the Top Employer Institute 2024. **Role Purpose/Business Unit**: The Senior Specialist: Internal Audit, Tech is responsible for executing Technology and integrated audits and ad hoc management requests across the Vodacom Group footprint...

  • Senior Specialist IT Auditor

    2 days ago

    Midrand, South Africa Vodafone Full time

    **.**: **When it comes to putting people first, we're number 1.** The number 1 Top Employer in South Africa. Certified by the Top Employer Institute 2024. **Role Purpose/Business Unit**: The Senior Specialist: Internal Audit, Tech is responsible for executing Technology and integrated audits and ad hoc management requests across the Vodacom Group footprint...

  • Senior Specialist IT Auditor

    4 weeks ago

    Midrand, South Africa Vodafone Full time

    **.**: **When it comes to putting people first, we're number 1.** The number 1 Top Employer in South Africa. Certified by the Top Employer Institute 2024. **Role Purpose/Business Unit**: The Senior Specialist: Internal Audit, Tech is responsible for executing Technology and integrated audits and ad hoc management requests across the Vodacom Group footprint...

  • Senior Funding Specialist

    3 weeks ago

    Midrand, South Africa Bridgena Barnard Personnel Group Full time

    Gauteng, Midrand - R 85000 - R 105000 Monthly Basic Salary (Market related, Negotiable) Gautenb Corporate requires the services of an experienced Funding Specialist to manage optimize and deploy funding strategy & objectives Gautenb Corporate requires the services of an experienced Funding Specialist to manage optimize and deploy funding strategy &...

  • Senior Accounts Payable Specialist

    2 weeks ago

    Midrand, Gauteng, South Africa SC Johnson Full time

    Senior Accounts Payable AnalystLocation: Midrand, South AfricaFunction: Accounts PayableOverview:You will be part of a wider/expanding EMEA Shared Service Centre (SSC) team that are based in the UK, South Africa, Egypt and Turkey. The whole of the SSC is around 230 people across 3 different functions - Finance, Credit & Collections and Supply Chain. We...