Customer Support Associate

WHAT IS YOUR ROLE The Customer Experience Associate is responsible for providing exceptional customer service and support to customers of the company. This role involves assisting customers with inquiries, resolving issues, and providing information about the company's products and services. WHY DO WE WANT YOU We are currently looking for impact-driven...

How would you feel if your office was just a breath away from beaches with crystal-clear waters? Does year-long sunshine - along with flavourful South African cuisine - sound perfect to you? Keep reading! A leading omnichannel company are looking for a **Swedish speaking Customer Experience Associate** to join their team in **Cape Town, South Africa**. If...

**Why you should join dLocal?** dLocal enables the biggest companies in the world to collect payments in 40 countries in emerging markets. Global brands rely on us to increase conversion rates and simplify payment expansion effortlessly. As both a payments processor and a merchant of record where we operate, we make it possible for our merchants to make...

About Us iContact is a leading customer service BPO provider serving international markets, bringing with a proven pedigree in the multiple sectors we serve. We build our solutions around our client’s bespoke needs, delivering a professional outsourced customer service solution built upon the partnership approach to all that we do for our clients. As a...

Our retail stores personify our vision and drive in providing our customers with a brilliant experience. Every detail is designed with the utmost care and attention and our people are driven to create solutions for peak performance and a better life. Customer Support plays an essential role through providing a brilliant service to new and existing...

YesPlay’s customer support team is currently undergoing a transformation process. The journey of transformation began when our support team almost doubled in the last 6 months as a result of the company’s significant increase in its customer base. As part of the departments’ growth, the YesPlay support team started using a well-known and industry-best...

**The Company**:The Red Fox **Role Name**: Customer Support Agent **Location**: Cape Town **Hours of work**: Monday to Friday 9:00am - 17:00pm **Role summary** The Red Fox, an enterprising contributor in the sports betting industry, provides targeted marketing and operational support for two unique brands. With one brand enjoying established success and...

JOB SUMMARY: As a Customer Support Manager, you will play a pivotal role managing the daily operations of the department, by providing leadership and guidance to the team ensuring a seamless and courteous management of all customer communication and engagements resulting in customer loyalty and satisfaction. In addition to overseeing the departments...

**WE ARE BASH** We are a team of leaders. True owners, humble learners and friends. We're here to overcome big challenges, build tech solutions for people to enjoy, while **doing the best work of our careers**, together, as Bash. This journey requires grit, ambition and teamwork to thrive. We are **transforming SA retail for the better**; using a stable,...

Responsibilities & DutiesAs a valued member of our elite support squad, you will:- Provide excellent customer experience through technical support.- Serve as the interface between the customer and various departments.- Troubleshoot and resolve customer issues promptly and efficiently.- Document and track customer issues and resolutions.- Follow escalation...

Responsibilities & Duties As a valued member of our elite support squad, you will:- Provide excellent customer experience through technical support.- Serve as the interface between the customer and various departments.- Troubleshoot and resolve customer issues promptly and efficiently.- Document and track customer issues and resolutions.- Follow escalation...

UK Fintech seeking another Technical Customer Support Person. TenderPOS is an android POS solution and a Credit Card payments provider. We look after 100s of businesses in the UK We are looking for Technical Customer Support agents. Please note this role involves a huge variety of tasks from simple data gathering and entry, to complex problem solving. If...

 Responsibilities & DutiesAs a valued member of our elite support squad, you will:- Provide excellent customer experience through technical support.- Serve as the interface between the customer and various departments.- Troubleshoot and resolve customer issues promptly and efficiently.- Document and track customer issues and resolutions.- Follow escalation...

WHAT IS YOUR ROLE WHAT WILL YOU DO - Answer client queries with enthusiasm, courtesy, and an open mind - Provide excellent customer service in a timely manner - Comfortably work with data - Support associates with their general queries and needs **Requirements**: YOU HAVE - At least a bachelor’s degree in any field you’re passionate about! - 50-60...

**Peach Payments**: Peach Payments is a fast growing Pan-African PSP that makes online commerce and digital payment acceptance easier and more accessible across all Africa. We work with small and large sellers to provide a complete toolkit to accept, manage and disburse payments through web and mobile. Our merchant partners include your favorite food...

Customer Support Executive - Cape Town, SA - Role - Customer Service - Languages: English, Zulu or Sotho - Shift window - Rotational Shifts - Week offs - rotational - Experience - Freshers - It will be work from office role Ability to commute/relocate: - Cape Town, Western Cape: Reliably commute or planning to relocate before starting work...

Company Description We are a new and upcoming Sportsbook based in Cape Town. We aim to deliver a world-class betting experience by providing professional and friendly service, delivered on a state-of-the-art platform. We are a dynamic and experienced team, in an exciting new company looking for passionate people to join us. Do you thrive in a fast-paced...

Customer Service and Logistics CoordinatorLocation: RemoteCompany Overview:We are a dynamic company specializing in vendor relations, freight logistics, and exceptional customer service for both US and Canadian clients. Our commitment to excellence extends to every aspect of our operations, from managing ground shipments with major carriers to handling...

To examine and provide guidance on the website infrastructure and content for our business, we are looking for a methodical e-commerce colleague. To achieve this, the e-commerce associate should be informed about products, promotions, and customer preferences and should actively contribute to this knowledge. To ensure the precise deployment of fact-based...

RPO Recruitment is seeking a highly motivated and detail-oriented Investment Associate to join our clients team. As an Investment Associate, you will work closely with our Investment Analysts and assist in the financial research and analysis of prospective investment opportunities. You will also be responsible for maintaining investment databases, preparing...