CRM Executive

7 months ago


Pretoria, South Africa Aramex Full time

**Key Responsibilities**
- Calling on Drop Box locations
- Increasing Drop Box shipment volumes
- Growing of Customer spend with Aramex
- Problem solving
- Assisting Credit Control in the collection of monies
- Implementing ordering process
- Ensuring stock levels are maintained
- Marketing Drop Box
- Assisting with Drop Box installations
- Contribution to a positive cash flow
- Reporting

**Minimum Requirements**
- Minimum requirement is a Matric (Grade 12) qualification
- Bachelor’s Degree or similar qualification and/or experience
- Minimum 1 year experience in servicing a customer base through external client calling
- Marketing experience will be advantageous
- Valid Code 08 drivers license and own reliable transport is a must
- Excellent proficiency in Microsoft Office packages i.e. Excel
- Must be willing to travel

**Skills**
- Sound negotiation skills
- An eye for business opportunities
- Ability to work independently with minimum supervision
- Communication and Interpersonal Skills
- Problem solving and creative thinking
- Customer Service orientation
- Relationship Building
- Collaborative approach & teamwork

**Competencies**
- Sound negotiation skills
- An eye for business opportunities
- Ability to work independently with minimum supervision
- Communication and Interpersonal Skills
- Problem solving and creative thinking
- Customer Service orientation
- Relationship Building

**Company Overview**:
Since our founding in 1982 we have grown to become a world leader in comprehensive transport and delivery solutions for business and consumers. Headquartered in Dubai, at the heart of the world’s most dynamic commercial hub and on the site of historic trade routes linking east and west, commerce and transport are deeply embedded in Aramex’s DNA. We are dedicated to transforming the face of trade, expanding our operations rapidly to better connect businesses and consumers worldwide.


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