Customer Care Manager

2 months ago


Modderfontein, South Africa MAN Automotive (South Africa) (Pty) Ltd Full time

Set a clear mission and deploy strategies focused towards that mission.
- Develop service procedures, policies and standards.
- Mentor and develop customer service agents and nurture an environment where they can excel.
- Manage and adhere to the approved budget.

**Qualifications**:

- Grade:12 Matric Certificate
- Bachelor’s Degree in Business Administration

**Skills**:

- Customer focused (Internal and External).
- Advanced troubleshooting and multi-tasking skills.
- High level communication, interpersonal relations and negotiation skills.
- Strong ability to engage at senior management level.

**Experience**:

- Experience in the same/similar role - 5 years

**Closing date: 21 October 2024



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