Medical Receptionist

2 weeks ago


Cape Town, South Africa Loots Inc Full time

**Job Summary**:
**Key Responsibilities**:

- **Patient Interaction & Front Desk Management**: Serve as the first point of contact for patients, managing check-ins, answering inquiries, and providing information about the practice and its services.
- **Patient Record Keeping**: Maintain accurate and up-to-date patient records using electronic health records (EHR) systems.
- **Appointment Management**: Schedule and manage patient and procedure bookings, ensuring optimal use of the practice’s time and resources.
- **Medical Aid Authorizations**: Obtain necessary authorizations from medical aids for procedures and treatments, ensuring compliance with insurance requirements.
- **Billing & Invoicing**: Handle basic billing, invoicing, and receipting, ensuring accurate processing of patient accounts.
- **Account Queries**: Assist patients with account-related queries, working to resolve any issues promptly and effectively.

**Qualifications & Skills**:

- **Experience**: A minimum of 5 years of experience in medical reception work or medical administration is required.
- **Technical Skills**: Familiarity with medical billing software and electronic health records (EHR) systems is advisable.
- **Bilingual Communication**: Proficiency in both Afrikaans and English is required, with excellent verbal and written communication skills.
- **Interpersonal Skills**: Strong customer service skills, with the ability to manage sensitive patient interactions with empathy and professionalism.
- **Organizational Skills**: Ability to manage multiple tasks efficiently, with strong attention to detail.

**Education**:

- A relevant diploma in medical administration or a related field is advantageous but not mandatory.
- Certification in first aid or basic life support is a plus.

**Compensation**:

- Competitive salary commensurate with experience and qualifications.
- Benefits include [Specify benefits if applicable, otherwise omit this section].

**Application Process**:
**Job Type**: Temp to perm
Contract length: 3 months

Pay: R16 000,00 per month

Application Deadline: 2024/09/16



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