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Medical Receptionist

4 months ago

Cape Town, South Africa Finovate Full time

Our client, a Clinic and Day Hospital specializing in Cosmetic Surgery is looking to appoint an experienced **Medical Receptionist **for one of their doctors** **in the** Cape Town City Bowl area.**

***

**Duties and Responsibilities**:

- Booking appointments
- Quoting.
- Ordering and managing of stock.
- Handling of stationary.
- Filing duties.
- Administration and organization duties.
- Small administrative tasks i.e., organizing of staff name tags.
- Correspondence with Clinic patients on their journey.
- Reception duties and assisting other staff members when needed.
- Printing and scanning of documents.
- Stock taking and management of products for sale using YOCO.
- Building relationships with patients - telephonically and in person.
- Advising all post op / pre op information to the patients.

**Education and Experience**:

- Grade 12 qualification.
- A Secretarial or a tertiary qualification will be advantageous.
- Knowledge of medical terminology, procedures, diagnosis and codes.
- Working experience in and knowledge of Cosmetic Surgery and the Health and Skin Care Industry will be an advantage.
- Microsoft Word, Excel, and Power Point experience essential.
- Knowledge of general administrative and clerical procedures.

**Key Competencies and Skills**:

- Communication skills.
- Planning and organizing skills.
- Attention to detail.
- Customer service skills.
- Adaptability.
- Confidentiality.
- Must be professional.
- Must be a people’s person - know how to make people feel warm, welcome, and safe.
- Must be able to hand high workloads when needed.
- Must be able to deal with patient complaints or attitudes and not get personally involved.
- Must be a good team player - with the theatre staff and with the other staff members as well.
- Must be strong enough to take initiative and follow your own goals.
- Will be building relationships with all the doctors using the clinic - sending reminders and follow-ups regarding booking of theatre times.
- Excel knowledge and experience.

This is a full-time position.

**Working hours**:

- Mondays to Fridays from 08:00 until 17:00.

**Starting date**:

- As soon as possible.

**Salary offered**:

- +- R18 000 per month.