Service Supervisor X2
10 hours ago
**Key Outputs**
- Achievement of cost centre financial targets and Key Performance Indicators
- Resolve internal customer queries
- Effective control of cost centre expenses and WIP
- Ensure effective communication between team and management
- Ensure service work is carried out in compliance with quality standards (OEM Guidelines)
- Ensure outputs of service audits are achieved
- Achievement of a team environment that enables maximum productivity and profitability (Performance management of team)
- Competency development of team - one our training
- On the job supervision - safety of team
- Reporting of team Key Performance Indicators and prospects
- Take ownership and manage all 2.6.1 appointment responsibilities
**Qualification, Experience and Competencies**:
- Grade12
- Minimum of 6 years' experience as Mechanic General, Trade Test qualified in relevant trade (e.g. Diesel Mechanic/ Earthmoving Equipment Mechanic) post apprenticeship or learn ship experience.
- Experienced trouble shooting and problem-solving skills on Earthmoving Equipment Machines.
- Well imbedded machine specific technical knowledge and skills.
- Sound interpersonal, Good technical report writing and communication skills.
- Basic business and financial understanding.
- Computer literate and good business writing knowledge.
- Good and experiences on Caterpillar machine and product knowledge
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