Re Advertisement Product Support Service

7 days ago


Middelburg, South Africa Barloworld Equipment Full time

**Key Outputs**
- Responsible for Marketing after sales products and services
- Liaison Between Barloworld and key Customer accounts, Achievement of Operations KPI’s on a monthly basis
- Business Planning and / Budgeting Planning, Discuss machine inspection reports regularly with customers
- Where possible inspect all failed machines/components/parts with supervisor and advise/train/educate customers accordingly
- Compile and submit a monthly report with forecasts attached to management
- Communicating customer specific need for parts requirement to ensure availability
- Schedule maintenance, ensuring service technicians and field service know what machines need to be seen specifically
- Conduct equipment inspections (GET, CWMS, TA1, etc.) and record the status of aspects of the machines, using Cat Inspect.

**Qualification, Experience and Competencies**
- Matric, Qualified diesel/earthmoving equipment mechanic (or equivalent qualification)/ auto electrician
- Five years Caterpillar experience as a mechanic.
- Sound business communication skills (Managerial and technical report writing critical in
role) Basic financial management.
- Sound technical knowledge of product brands, Good computer and Microsoft Office knowledge
- Good interpersonal Influencing and negotiation skills and ability to build good relations with customers



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