Deli Manager

2 weeks ago

Stellenbosch, South Africa Exceed Recruitment and Human Resource Consultants Full time

**Reference**: 8047 SJ

**Consultant**: Sone Johnson

Shop Management
Responsible for guest experience and achieve customer service excellence in all aspects of the Estate;
Financial management of daily cash-ups and price updates in store, working in excel and POS software.
Drive product education and in-store sales;
Management of stock quality on shelf while minimising waste and out of stocks;
Management of a team of staff to ensure performance excellence against KPIs and Standard Operating protocols (SOP’s);
Co-ordination of events and workshops;
Weekly and Monthly reporting to Management;
Establishment and management of Deli/ restaurant food and beverage offerings;
Oversee development of in-house meals and produce;
Responsible for client online orders processing, delivering and on-time payments;
Liaise with couriers for deliveries.
Manage payfast payments and debtors recons (online orders)

**Qualifications**:
Qualification in Restaurant Management/ Events Management or Retail Operations;
3-5 years working experience;
Very strong managerial skills to firmly manage a team of 8-12 individuals and able to multi-task and delegate to the team proactively. Planning is essential.
Good financial acumen in understanding sales and cost base management;
Computer literacy (Outlook, Word, Excel); POS Backoffice - must be able to work fast and accurately on a computer.
Attention to detail, meticulous and results orientated;
Proactive and able to lead strongly within a team-based environment;
Excellent problem-solving skills;
Excellence in customer service delivery and quality standards;
Communication skills English (read, speak, write), Afrikaans (read, speak, write);
High work ethic and willingness to learn;
Willingness to work overtime and weekends;
**How to Apply**:
If you are already registered, please forward your CV and the relevant reference number to the consultant with whom you are currently registered in order to avoid duplicity on our system.

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