Tasting Room

2 weeks ago

Stellenbosch, South Africa Helderberg Personnel Full time

tasting room manager

**JOB DESCRIPTION SUMMARY**:
The Tasting Room / Deli Manager is responsible for leading the team on both daily operational functions while also focusing on the financial and promotional targets set for the company's Tasting Room. S/he will guide the team to uphold consistent excellence in guest service, while driving for results and achieving maximum performance across all areas of the Tasting Room.

**ESSENTIAL DUTIES AND RESPONSIBILITIES**:
**General**:

- Establishing close and effective working relations with guests including tour operators
- Maintain and improve the high quality of service to ensure guests receive 5-star experiences
- Assuming responsibility for the Tasting Room’s overall operations and their efficiency
- Responsible for meeting Tasting Room sales goals set by the Food & Beverage manager & Sales Director.
- Develop innovative ideas to ensure continuation of Tasting Room growth
- Process all daily sales including daily commissions and shipping orders
- Handle routine purchasing transactions, including operating cash registers and accounting for daily sales. Ensure that cash accounting is correct and complete at the end of the business day.
- Responsible for scheduling (in the Tasting Room and on Dine-plan) and managing all wine tasting and private bookings for the Tasting Room
- Responsible for staff schedule and training for wine events and functions
- Responsible for the organisation and execution of wine events and special promotions as requested
- Handle all guest experience issues in a courteous and respectful manner
- To learn and uphold the principles and goals of the company
- Maintain winery image to reinforce the high standards of the brand
- Ability to work most weekends and some holidays
- Perform other related duties as required and assigned by the Food & Beverage manager & Sales Director

**Tasting Room Appearance**:

- Responsible for aesthetics of the merchandise displays and pricing
- Managing the overall appearance of the Tasting Room (including the bathrooms) and reporting all structural, electrical, technological or similar problems immediately.

**Tasting Room Staff**:

- Recruit and train high quality Wine Advisors for the Tasting Room
- Responsible for supervising, scheduling and evaluating staff

**Tasting Room Inventory & Stock**:

- Managing monthly inventory and control stock movement
- Ensure that the stock levels of retail merchandise are always sufficient to provide for the demand
- Ensure that the stock levels of all Tasting Room consumable supplies are sufficient to guarantee high quality service (including pricelists, glassware, wine carry bags, tasting stock, bathroom consumables, etc.)

  • Tasting Room Manager

    13 hours ago

    Stellenbosch, Western Cape, South Africa Solved. Full time

    Area: stellenbosch wine route - Term: permanent - Experience: 3 years + - Salary: basic + provident fund - Closing Date: neg - Starting Date: neg - Reference Code: slvd-23-42 our client is looking to recruit a dynamic, creative & wine passionate individual to join their skilled tasting room team. the goal of the appointment is to embrace the synergy and...

  • Tasting Room

    1 day ago

    Stellenbosch, Western Cape, South Africa Frank Consult Full time

    We are excited to announce a job opportunity for a Tasting Room / Deli Manager at one of the oldest known wine farms in Stellenbosch, South Africa. Our client offers a unique and luxurious experience with a 5-star hotel, restaurant, deli, and spa set amidst the breathtaking vineyards and gardens of the estate. As the Tasting Room / Deli Manager, you will be...

  • Restaurant Deli

    2 days ago

    Stellenbosch, South Africa Tanya Serra Full time

    Job Posted: 09-Jan-2023 - Location: Stellenbosch A busy Deli Restaurant seeks a Manager to oversee the day to operation which also includes the Tasting Room. Sound experience & knowledge of Restaurant Management coupled with excellent wine knowledge within a busy environment. - Job Title - Restaurant Deli & Tasting Room Manager - Stellenbosch - Employer...

  • Restaurant Deli

    1 day ago

    Stellenbosch, South Africa Tanya Serra Full time

    Job Posted: 07-Feb-2023 - Location: Stellenbosch A busy Deli Restaurant seeks a Manager to oversee the day to operation which also includes the Tasting Room. Sound experience & knowledge of Restaurant Management coupled with excellent wine knowledge within a busy environment. - Job Title - Restaurant Deli & Tasting Room Manager - Stellenbosch - Employer...

  • Assistant Tasting Room Manager

    13 hours ago

    Stellenbosch, Western Cape, South Africa HotelJobs.co.za Full time

    A recipient of the Double Gold Award in the prestigious Veritas wine competition for its distinct Merlot and "Bordeaux Style Blend" wines, this prominent boutique wine estate in the Stellenbosch Winelands also offers several signature and flagship red and white wines. We are in search of a highly passionate, energetic and highly polished Assistant Tasting...

  • Tasting Area

    5 days ago

    Stellenbosch, South Africa Deux Frères Wines & Luxury Villas Full time

    A family owned boutique wine estate and exclusive luxury hospitality establishment (B&B) in the Stellenbosch area is looking for an experienced and responsible self-motivated person to act in the dual role of a tasting area host and guest house “front of house”. The goal of the appointment is to build out the new tasting facility’s offering and to...

  • Tasting Ambassador

    5 days ago

    Stellenbosch, Western Cape, South Africa HotelJobs.co.za Full time

    Perform hospitality functions, including greeting visitors, providing tastings and wine education, conducting consumer and VIP tours, and supporting staff with customer service. - Day to day floor operations - delivers extraordinary customer service while executing any/all required operational tasks. - Assists with opening and closing procedures, point of...

  • Hospitality Manager

    13 hours ago

    Stellenbosch, South Africa Solved Full time

    Our client, based in the Stellenbosch Winelands, is looking to appoint a hospitality manager to the team. The position is aimed at ensuring that professional service delivery is always maintained and that all the offerings are enjoyed by the visitors in a pleasant, memorable, and professional manner. This position will require you to manage the daily...

  • Hospitality Manager

    1 day ago

    Stellenbosch, South Africa Solved. Full time

    Area: stellenbosch - Term: permanent - Experience: 5 yrs - Salary: industry related - Closing Date: negotiable - Starting Date: negotiable - Reference Code: slvd-23-07 our client, based in the stellenbosch winelands, is looking to appoint a hospitality manager to the team. the position is aimed at ensuring that professional service delivery is always...

  • Food and Beverage Manager

    6 days ago

    Stellenbosch, South Africa Newmark Hotels Full time

    The Food & Beverage Manager is responsible for leading the food and beverage service staff include the Restaurant, Deli, Eatery, Conference Centre, Wine Tasting centre and Hotel Restaurant, Bar and In-room dining. Responsible for ensuring the highest level of member service by overseeing all aspects of service and service staff during operating hours, while...

  • Hospitality Assistant

    2 weeks ago

    Stellenbosch, Western Cape, South Africa HotelJobs.co.za Full time

    **Kendrick Recruitment are currently seeking a Hospitality Assistant for a stunning property on a WIne Estate!** We are seeking a proactive and experienced Hospitality Assistant to support the team on a Wine Estate. As the Hospitality Assistant, you will work closely with the Hospitality Manager to ensure seamless hospitality...