Call Centre Agent
5 months ago
**Job description**
IconAfrica, a company located at the center of Cape Town V&A. We are passionate about growing people and we currently have opportunities in our lead generation space for passionate and driven people who are ambitious and want to develop their careers in the call center space. As a growing company, there is exceptional growth potential for the right people. If you believe that you are such a person and are up to the challenge then read further.
**Job brief**
We are looking for lead generation contact consultants to generate leads for our clients who are leading financial services brands in the Insurance sector. Therefore your communication skill is essential for the role.
**What Does a Financial services Leads Generator Do?**
A leads generator is a person who speaks to a potential client, generates interest and passes the lead through to one of our clients. This is the marketing of products and not sales. A lead generator provides a valuable service in enhancing and protecting people’s lives.
**Responsibilities**
- Speak to potential clients and generates interest;
- Ensure that the person qualifies for the product offered;
- Updates the system with the call outcome;
- Update information as may be required from time to time;
- Ensure that the quality of the lead meets the company standard;
- Uphold the company policies and procedures;
- Live our core values
- Protect the company, our clients and the brand at all times
- Ensure that client brand values are upheld through all interactions with relevant consumers
**Requirements**:
- Great communication skills;
- Open to learning;
- Excellent time management;
- Performance and target driven;
- Capable of handling pressure;
- Positive attitude;
- Have self - disciplined and self-belief.
- Matric or equivalent
- English Speaking
- **At least one year’s experience as a call center agent**
**Job Types**: Full-time, Permanent
**Salary**: R4000 plus bonus uncapped but realistic earnings for high achiever is realistic R8,000 to R9000 per month inclusive of basic
There will be Saturday work.
If you are a great communicator, disciplined and can handle pressure, and want the potential for career growth then this position is for you.
**Job Type**: Permanent
**Salary**: R4,000.00 - R12,000.00 per month
Pay: R4 000,00 - R12 000,00 per month
Ability to commute/relocate:
- Victoria & Alfred Waterfront, Western Cape: Reliably commute or planning to relocate before starting work (required)
**Language**:
- English (required)
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