Digital Motor Assessor

2 weeks ago

Johannesburg, Gauteng, South Africa Ayize Recruitment Full time

Digital Motor Assessor

CAREER OPPORTUNITY
We are looking for a Digital Motor Assessor with sound knowledge of insurance principles to determine quantum on motor claims, support strategic initiatives and build trusted partnerships with

Insurers, brokers, and clients.

Duties and Responsibilities (may include but not limited to):

  • Deliver exceptional client service that exceeds customers' expectations through the proactive, innovative, and appropriate motor assessing process.
  • Adhere and improve service level agreements.
  • Appraise a damaged vehicle and identify and record damage, including impact zone and severity according to Insurer specifications.
  • Manage relationships with clients, brokers, and internal departments.
  • Make use of manual and digital image technology to record areas of damage identified.
  • Achieve minimum targets were applicable.

QUALIFICATIONS AND EXPERIENCE
The following academic qualifications and related experience are requirements for the position:

Qualification

Minimum Requirements:

  • Matric, Secondary Education level Grade 1
  • Audatex Certification

Preferred Requirements:

  • VDQ Qualification
  • Technical Diploma e.g., motor mechanical

Experience

Minimum Requirements:

  • 3+ years motor assessing experience
  • Qualified automotive mechanic or automotive body repairer

TECHNICAL COMPETENCIES
The essential competencies that will be needed for this position are:

Minimum Requirements:

  • PC literate on MS Outlook and Office
  • Sound knowledge of Insurance principles

ATTRIBUTES
A number of attributes are part of the make-up of the person who will be best suited to the position

Attributes required for the position include but are not limited to:

  • Strategic thinker who can also work at detail level
  • The ability to work in a team to build and maintain collective support
  • Organisational and administrative skills, which includes managing your desk and your time effectively
  • Paying attention to detail
  • Deliver on TCF principles in alignment with regulatory requirements
  • Managing customer expectations
  • Identify, understand, and solve problems
  • Quick, rational decisionmaking skills
  • Follow instructions and procedures
  • Tenacious and assertive, with good telephone etiquette
  • Numerically skilled
  • Clear verbal and writing ability
  • Clear ITC and criminal record
  • Excellent previous employment references
  • Stable employment record

ABOUT THE COMPANY

Applicants must have the following:

  • Clear ITC
  • Clear criminal record
  • Excellent previous employment references
.

Please note that this appointment will be made according to the company's Employment Equity targets and strategy.

Ability to commute/relocate:

  • Johannesburg, Gauteng: Reliably commute or planning to relocate before starting work (required)

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