Assistant Director: Library Quality Assurance and

1 month ago

Pretoria, South Africa University of Pretoria Full time

**UP Professional and Support**:
DEPARTMENT OF LIBRARY SERVICES

ASSISTANT DIRECTOR: LIBRARY QUALITY ASSURANCE AND MARKETING

PEROMNES POST LEVEL 6- The University of Pretoria's commitment to quality makes us one of the top research Universities in the country and gives us a competitive advantage in international science and technology development._

RESPONSIBILITIES:
The incumbent will be responsible for:

- Managing and reporting quality management systems of all specialist units that work directly with library service provision to all faculties, all students, researchers, and staff;
- Developing and implementing quality assurance policies and procedures to ensure product and service quality meets library standards;
- Providing strategic leadership and management of business intelligence measures;
- Providing business data analytics and insights;
- Presenting data/information positively, clearly, and accurately;
- Aligning the library’s marketing initiatives to the work done in the Department of Library Services; and ensure the use of appropriate channels;
- Overseeing processes related to user engagements, user experiences, and the administration of institution-wide surveys;
- Overseeing the development and implementation of a comprehensive marketing plan for the DLS;
- Providing oversight for the design, and language editing of publications, posters, brochures, and other marketing materials for the DLS, ensuring high standards and consistent branding;
- Providing the required leadership and oversight on fundraising activities in collaboration with the Department of Institutional Advancement (DIA) on fundraising projects.

MINIMUM REQUIREMENTS:

- A four-year B degree in Library and Information Science or an equivalent relevant qualification;
- Relevant Honours;
- A total of six years’ of experience in an academic or research library of which two years’ must be in a supervisory/management role.

REQUIRED COMPETENCIES (SKILLS, KNOWLEDGE AND BEHAVIOURAL ATTRIBUTES):

- Knowledge of user experience principles;
- Proven experience in business intelligence, working with usage statistics;
- Knowledge of current trends and best practices in library marketing and quality assurance;
- Quality Assurance standards and methodologies for quality assurance in library services and knowledge of assessment tools and techniques to evaluate library services and user satisfaction;
- Sound written and verbal communication skills;
- Presentation skills;
- Proficiency in digital marketing tools;
- Data Analysis: Ability to analyse data and metrics;
- Excellent verbal and written communication skills;
- Strong skills in MS Office skills, particularly Excel and PowerPoint;
- Institutional knowledge.

ADDED ADVANTAGES AND PREFERENCES:

- Master’s degree in Library and Information Science or relevant discipline;
- Experience in building automated performance trackers and dashboards;
- Experience in writing funding or grant proposals.

The annual remuneration package will be commensurate with the incumbent’s level of appointment, as determined by UP policy guidelines. UP subscribes to the BESTMED and UMVUZO medical aid schemes and contributes 50% of the applicable monthly premium.
- A comprehensive CV;
- Certified copies of relevant qualifications;

CLOSING DATE: 4 September 2024

ENQUIRIES:

- The University of Pretoria is committed to equality, employment equity and diversity._-
- The University of Pretoria reserves the right to not fill the advertised positions._

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