Quality Assurance Coach

2 weeks ago


Pretoria, South Africa H2R Full time

Gauteng, Tshwane (Pretoria)
- Monthly Cost To Company (Market related, Negotiable)

**Quality Assurance Coach with Healthcare Experience**

Our client in the Healthcare industry is looking for a Quality Assurance Coach to manage and implement the various service quality assurance measures and quality improvement

programmes across all aspects of service delivery, both clinical and operational in nature.

**PLEASE DO NOT APPLY IF YOU DO NOT QUALIFY IN** **FULL**.

**Qualifications**:

- Matric
- Business Management or Nursing diploma/ degree
- Accredited Certificate in Quality Management/ Quality Assurance and/ or Training.

**Experience**:
Minimum 2-3 years’ experience in a similar role within a medical scheme environment.
- Experience in designing and implementation of a standardised quality management system/ programme.
- Experience in perform quality assurance reviews.
- Advanced computer skills with a demonstrated ability to analyse data, system workflows and processes.
- Proficiency with using MS SharePoint to share and manage documents and content, and to collaborate with team members.
- In-depth knowledge of Total Quality Management and an understanding of the differences between Quality Control and Quality Assurance.
- Excellent training/ coaching skills, including compilation and presentation of training materials.
- Knowledge of the South African Healthcare industry and prevailing legislation as well as coding structures i.e., ICD10’s, CPT4, NRPL, PMB conditions and clinical protocols.
- Knowledge of pre-authorisation, case management and client service processes within a medical scheme
- For more information please contact:

- Dawn Hamer



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