Guest Services Agent

8 months ago


Cape Town, South Africa HotelJobs.co.za Full time

We are looking for a Guest Services Agent (Front of House) who under the direction of the Manager and within the limits of the Hotel's policies and procedures, assists with welcoming and receiving all guests in a manner that compliments the highest standard of the Hotel.

Maintaining and processing of accounts for departing guests, receiving payments, posting charges and creating an impression which would encourage guests to return to and to recommend the Hotel.


  • Guest Services Agent

    4 weeks ago


    Cape Town, South Africa Belmond Management Full time

    As a Guest Services Agent at Mount Nelson, A Belmond Hotel, you are on the frontlines of providing exceptional luxury hospitality experiences through knowledgeable and welcoming interactions with guests. In this role, you will make an impact by providing exceptional customer service. If you’re looking to develop your skills and be part of the future of...

  • Guest Services Agent

    4 weeks ago


    Cape Town, South Africa Belmond Full time

    As a Guest Services Agent at Mount Nelson, A Belmond Hotel, you are on the frontlines of providing exceptional luxury hospitality experiences through knowledgeable and welcoming interactions with guests. In this role, you will make an impact by providing exceptional customer service. If you’re looking to develop your skills and be part of the future of...

  • Guest Services Agent

    4 weeks ago


    Cape Town, South Africa Belmond Full time

    As a Guest Services Agent at Mount Nelson, A Belmond Hotel, you are on the frontlines of providing exceptional luxury hospitality experiences through knowledgeable and welcoming interactions with guests. In this role, you will make an impact by providing exceptional customer service. If you’re looking to develop your skills and be part of the future of...

  • Guest Services Agent

    4 weeks ago


    Cape Town, South Africa Belmond Full time

    As a Guest Services Agent at Mount Nelson, A Belmond Hotel, you are on the frontlines of providing exceptional luxury hospitality experiences through knowledgeable and welcoming interactions with guests. In this role, you will make an impact by providing exceptional customer service. If you’re looking to develop your skills and be part of the future of...

  • Guest Experience Agent

    4 months ago


    Cape Town, South Africa One&Only Cape Town Full time

    Guest Experience Agent (13072) At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy, and a team who are meticulous but warm, we seek to exceed our...


  • Cape Town, South Africa Marriott International, Inc Full time

    **Job Number** 24179402 **Job Category** Rooms & Guest Services Operations **Location** The Westin Cape Town, Convention Square, Cape Town, South Africa, South Africa VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** **Function** Reporting directly to the Guest Services Duty Manager, the...


  • Cape Town, South Africa Marriott International, Inc Full time

    **Job Number** 24078425 **Job Category** Rooms & Guest Services Operations **Location** The Westin Cape Town, Convention Square, Cape Town, South Africa, South Africa VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** **Function** Reporting directly to the Guest Services Duty Manager,...


  • Cape Town, Western Cape, South Africa Numeral Financial Services Group Full time

    Job Summary:The Guest Services Representative at Numeral Financial Services Group is responsible for providing a warm welcome and ensuring a smooth experience for guests and visitors. This role involves managing front desk operations, handling inquiries, and supporting day-to-day administrative tasks.Key Responsibilities:Ensure a friendly and professional...


  • Cape Town, South Africa One&Only Cape Town Full time

    Guest Services Manager (14030) At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy, and a team who are meticulous but warm, we seek to exceed our...


  • Cape Town, Western Cape, South Africa Numeral Financial Services Group Full time

    **Job Description:**The Guest Services Director is responsible for leading the front desk operations at Numeral Financial Services Group. This role requires a high level of professionalism, strong leadership skills, and excellent customer service orientation.**Key Responsibilities:**Lead and manage the reception team to deliver exceptional customer...


  • Cape Town, South Africa Marriott International, Inc Full time

    **Additional Information** **Job Number**24193010 **Job Category**Rooms & Guest Services Operations **Location**The Westin Cape Town, Convention Square, Cape Town, South Africa, South Africa, 8000 **Schedule**Full Time **Located Remotely?**N **Position Type** Management **JOB SUMMARY** **Function**: Reporting to the Guest Services Experience Manager, the...


  • Cape Town, Western Cape, South Africa Numeral Financial Services Group Full time

    **Job Summary**The Senior Guest Services Coordinator is a key member of our team at Numeral Financial Services Group, responsible for delivering exceptional guest experiences and ensuring the smooth operation of our guesthouse.We are seeking a highly skilled and experienced individual to join our team in this critical role. As a Senior Guest Services...

  • Reservations Agent

    6 months ago


    Cape Town, South Africa HotelJobs.co.za Full time

    We are looking for detail-oriented reservation agents to assist our guests with their booking needs. You will provide various planning and booking services, including answering guests’ questions, making travel suggestions, and booking rooms and tickets. To be successful as a Reservation Agent you must be able to work with mínimal supervision and have...


  • Cape Town, South Africa Marriott International, Inc Full time

    Additional Information Job Number24193010 Job CategoryRooms & Guest Services Operations LocationThe Westin Cape Town, Convention Square, Cape Town, South Africa, South Africa, 8000 ScheduleFull Time Located Remotely?N Position Type Management JOB SUMMARY Function: Reporting to the Guest Services Experience Manager, the successful incumbent will be...


  • Cape Town, South Africa Marriott International Full time

    Job title : Guest Service Duty ManagerJob Location : Western Cape, Cape TownDeadline : December 11, 2024Quick Recommended Links Jobs by Location Job by industries JOB SUMMARY Function: Reporting to the Guest Services Experience Manager, the successful incumbent will be responsible to foster relationships with guests to enhance the guest experience. Display...


  • Cape Town, South Africa Marriott International Full time

    Job title : Guest Service Duty Manager Job Location : Western Cape, Cape Town Deadline : December 11, 2024 Quick Recommended Links Jobs by Location Job by industries JOB SUMMARY Function: Reporting to the Guest Services Experience Manager, the successful incumbent will be responsible to foster relationships with guests to enhance the...

  • Guest Experience Agent

    6 months ago


    Cape Town, South Africa Charles Hope Apartments SA (PTY) Full time

    **The Role**: Charles Hope SA is looking for a dynamic Guest Experience Night Shift Agent to join its growing team. The Guest Experience Agent will play a key part in our day-to-day operations; you will be coordinating the whole customer journey from the online pre-checking process to the guest departure, while answering guests queries remotely throughout...

  • Reservations Agent

    2 months ago


    Cape Town, South Africa Hilton Full time

    Reservations Agent A Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property. **What will I be doing?** As a Reservation Agent, you will serve as the first line of inquiry for room reservations within the hotel. A...


  • Cape Town, Western Cape, South Africa SET Recruitment Consultants Full time

    We are currently seeking a highly skilled Hotel Reservationist to join our dynamic team at SET Recruitment Consultants. With the primary responsibility of booking hotel rooms for guests, this role requires exceptional interpersonal skills and attention to detail.As a key member of our hospitality team, you will work closely with booking agents and perform...

  • Guest Services Officer

    6 months ago


    Cape Town, South Africa Cullinan Holdings Full time

    An exciting opportunity has become available for a Guest Services Officer to join our Guest Services Team! The position is based at the Cape Town International Airport. As the Guest Services Officer, you ensure that our guests start their journey to South Africa with a First Class experience! You are ready to welcome guests to our beautiful country, and...