Centre Soft Services Manager

**POSITION PURPOSE** Responsible for planning, directing, monitoring, and managing services and processes to support the Facilities Management teams and services contracts to ensure that the operations of Hard and Soft Services are delivered in accordance with contractual obligations. These operational activities will evolve in line with business...

Gauteng, Pretoria East - R 55 000 - R 70 000 (Negotiable) Well established Law Call Centre is looking for a Call Centre Manager to join their team **Minimum requirements**: - Any Related Qualification - 8 Years' plus experience as the Manager of a Call Centre dealing with soft collections for Financial institutions and other Corporate Clients - Contact...

Key Purpose To service clients in a call centre with policy changes, policy advice, complaints, escalations and all ongoing support once a client’s policy has been activated. Areas of responsibility may include but not limited to - Maintain accurate details of queries (product knowledge, soft skills) and communicate to management. - Upsell to existing...

A minimum of matric/grade 12. At least 1 year call centre experience. Call centre experience in the financial services industries will be an advantage, but not a prerequisite. A basic salary plus commission are on offer. **Salary**: From R5,000.00 per month Ability to commute/relocate: - Pretoria, Gauteng: Reliably commute or planning to relocate...

**_Job Purpose_** Responsible for performing a clerical service for the Service Centre to achieve the effective and efficient administration of the Service Centre. **_ Required Job Competencies_** - Execute general administration for the Service Centre as required - Action employee clocking data on a daily basis and submit through to the HR department for...

**JOB PURPOSE**: **KEY PERFORMANCE AREAS**: - Provide a call center service in accordance with the Compliance Contact Centre manual and standards - Administer the compliance query process in accordance with the set procedures - Respond to general compliance, registration and reporting related queries - Develop an understanding of various regulated...

**Main purpose / objective of the position**: To manage a centre by optimising all trading opportunities, including lease agreements, and ensuring that the portfolio financial performance remains sound. Optimizing the building's income stream by establishing and maintaining mutually beneficial relationships with tenants, manage and control personnel, service...

**Key Performance areas** **CUSTOMER SERVICE**: - Effective customer intelligence; - Ensuring monthly errors do not exceed 4 in one month; - Effectively and efficiently assist existing and new clients with bookings; - Effectively and efficiently handle client’s queries; - Maintain customer/potential customer data bases; - Ensuring that errors don’t...

**Call Centre Operator** **Fidelity Cash Solutions - CashMaster, Midrand** **Reporting to: Call Centre Manager/CRM Manager The above position is vacant at CashMaster in Waltloo (Midrand), reporting to the **Call Centre Manager/CRM Manager.** **Minimum Requirements**: - Must possess good communication skills, especially for listening. This is necessary in...

Grade 12 Qualifications Driver License Train the Trainer" Course, Conduct Outcomes Based Assessments Training and Moderation of Outcomes Based Assessments Training 1-2 years hands on experience, in Soft skills (First Aid and firefighting, and Management courses) / facilitate a learning / education environment. Computer Literate (MS Office) Excellent...

**Responsibilities**: - Manage operations and teams - hourly, daily and monthly KPIs - Hiring, training, coaching, and leading call centre & sales representatives as they provide support for customers - Maintain and grow existing relationships with clients - Contribute to improving our current products and services - Actively seek out and pursue new...

**Job Overview**: **Contact Centre Sales Support (Financial Services)** **Location: La Lucia**: - **financial services** firm located in La Lucia, is seeking to appoint a proficient and versatile - **Contact Centre Sales Support** who will ensure amazing service at all times and possesses meticulous attention to detail and recordkeeping skills. The -...

RESPONSIBILITIES: - Managing Data Centres: - Manage environmental infrastructure (power distribution, earthing, lightning protection to data centre(s) and UPS’s and HVAC); - Plan, forecast and schedule work, and provide leadership with regards to functioning of the Data Centre; - Control and manage performance within the Data Centre, and organise the...

**Responsibilities**: - Management of calls in a professional and efficient manner - Follow up calls where and when needed - Explanation of credit life insurance principles - Handling all information on basis of trust - Dealing with clients and processes in line with company procedures - Optimal use of the "Call Centre" computer system - Various languages...

About the job Datacentre Manager **Requirements**: - **Minimum education/training required**: - Relevant degree/diploma preferred - Grade 12, with a relevant tertiary qualification being advantageous (Cobit/ITIL) - ITIL V4.0 certification - A+ and N+ certifications - **Minimum work experience required**: - At least 8 years of experience in an IT...

Our client is looking to attract an experienced, commercially astute Technical Training Centre Manager to manage its technical training centre in Springs, Ekurhuleni. Purpose of the role: - To drive the implementation of the Technical Training Centre strategy in collaboration with the company’s management to ensure that the centre is operating. - To...

**Duties**: - Management of calls in a professional and efficient manner - Follow up calls where and when needed - Explanation of credit life insurance principles - Handling all information on basis of trust - Dealing with clients and processes in line with company procedures - Optimal use of the "Call Centre" computer system - Various languages will be an...

**Job Overview**: **Date Posted**: Posted 18 hours ago- **Location**: Pretoria, Gauteng- **Job Title**: Call Centre Operations Manager (Pharma)- Closes: 30 September 2024**Education Level**: Bachelors Degree- **Job Level**: Management- **Minimum Experience**: 5- 7 Years**Call Centre Operations Manager (Pharma) - Pretoria.**: My Client in the Pharmaceutical...

Our client, a leading Financial Services Provider in Pretoria, is looking to appoint a Call Center Sales Agent. This person will be responsible to follow up on leads for possible sales and service existing clients on a daily basis from the Call Center. **ROLE AND RESPONSIBILITIES** - Management of calls in a professional and efficient manner - Follow up...

**Duties**: Management of calls in a professional and efficient manner - Follow up calls where and when needed - Explanation of credit life insurance principles - Building professional relationships - Handling all information on basis of trust - Dealing with clients and processes in line with company procedures - Optimal use of the "Call Centre" computer...