Administrator (Finance)
3 weeks ago
A Medical Insurance Company based in Benoni, Gauteng is looking for a Administrator (Finance) who will be responsible for accurate monthly statements and resolve billing discrepancies while maintaining an outstanding relationship with the various stakeholders.
**Key Performance Areas**
- Administration and maintenance of Client data
- Investigate and resolve payment discrepancies
- Action Credit Notes
- Issue Client Statements and Transactional reports
- Reconciliation of invoices vs payments
**Key Tasks**
**Administration and maintenance of Client data**
- Manipulate client data received to align with system requirements
- Maintain accurate data and administer that necessary checks are in place
- Identify outstanding data and report missing information to necessary team member for escalation
- Follow up on missing information
- Adhere to system deadlines
- Work closely with the dedicated group schemes administrator assigned to the client
**Investigate and Resolve Payment Discrepancies**
- Identify discrepancies in payment cycle of client
- Assist in collection of arrears to be resolved monthly
- As requested, compile a detailed reconciliation that illustrates the client’s payment standing
- Identify and report any trends observed
**Action Credit Notes**
- Identify discrepancies in payment of clients
- Prepare and provide information on where the shortfall in payment originates
- Escalate to assigned Employer Support Agent to investigate
- Provide information that Employer Support agent to escalate to Management to authorise the Credit Note
- Once written approval received action the credit notes on the system
- Check that the credit note is pulled through to SAGE
**Maintain and issue client statements.**
- Issue transactional reports that illustrate the client’s payment standing as requested
- Debit and credit notes to be actioned.
- Statements to be accurate and reflect all received change requests
**Essential Qualifications**
- Matric
- Accounting Certificate
**Desirable Qualifications**
- BCOM in Accounting
**Essential Experience (Have-to-Have)**
- 2 years’ experience in billing / accounting or similar environment
**Desirable Experience**
- Exposure to SAGE or similar accounting packages
**Knowledge and Skills**
- Outstanding time management skills
- Exceptional listening skills
- Exceptional problem solving skills
- Exemplary negotiation skills
- Intermediate Excel knowledge
- Strong command of the English language (Written and Verbal)
**Attributes**
- High level of Integrity
- Ability to liaise with a wide range of personalities
- Instigate as well as embrace change
- Always remain professional
- Responsible
- Very high attention to detail
- Ability to work independently as well as in a team
- Ability to prioritize work
- Thrive under pressure
- Self-motivated
Honest, hardworking and humble
- For more information please contact:
**Koana Lamola
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