Key Account Manager

2 months ago

Isando, South Africa MSD Full time

Our Veterinary team use their scientific background to provide technical expertise and education to our customers, sales and marketing teams. With a deep knowledge of pharmacology and animal health we engage scientific exchange with external experts and industry leaders ensuring the scientific value of our animal health portfolio is understood.

**Primary Responsibilities**:

- Build mutually beneficial, profitable, long-term relationships with key accounts.
- Achieve budget and maximize sales in line with the company’s sales objectives for designated key accounts.
- Analyze our customers and markets data, identifies opportunities which can be addressed by our Company solutions and anticipate factors that could impact strategies, plan and position in the marketplace.
- Negotiates competently in tough situations with both internal and external groups and can win concessions without damaging relationships.
- Coordinates the integration and exchange of information between our Company and Key Accounts.
- Understands sales performance metrics and resource utilization to maximize Return On Investment for our Company.
- Responsible for the development and achievement of sales through Key Accounts.
- Manage sales and services of Key Accounts aiming to increase our wallet share by serving as the primary point of contact between the account and our Company.
- Work with Key Accounts to identify, anticipate needs, provide solutions and co-create values.
- Interact with local, regional and global marketing and technical services to successfully implement programs and strategies with Key accounts.
- Educates customers about our brands, identifies issues with accounts and works with appropriate personnel and external parties to effectively communicate and resolve matters.
- Achieves or exceeds qualitative and quantitative objectives and takes ownership for results.
- Monthly estimation and forecasting of products volumes for each key accounts.
- Negotiate and secures mutually beneficial agreement that effectively link our Company resources to the long-term business needs of the Key Accounts.
- Builds effective working partnerships with Key Accounts, positioning our Company as a key strategic partner.
- Stays informed of industry and competitive activities. Uses knowledge of market dynamics and understanding of the broader market trends to identify strategic access opportunities.
- Keeps the country lead informed of trends or other competitive initiatives that could impact our Company business with the Key Accounts.
- Develops unique ways to grow our business with our Feedlot Key Accounts and provide solutions in the face of challenges.
- Ensure wise spending that delivers a solid return on investment and is spent in a way that builds long term sustainability of the brands.
- Thorough business planning for each Key Account.
- Builds an intimate knowledge of our brands, their values and positioning.

**Requirements**:

- ** Bachelor’s degree in Animal Science.**
- ** Minimum 5 years’ experience in Veterinary Pharma business.**
- Excellent relationship building and sound communication skills.
- Understands animal health related industry, market trends, and business environment.
- Proven planning, forecasting, negotiation, organization and problem-solving skills.
- Ability to work under pressure and in a multicultural environment.
- Ability to travel as needed.
- Demonstrates growth and accountability mindset.
- Fluent in business English.
- Excellent written, verbal, and presentation skills.

**Search Firm Representatives Please Read Carefully**

**Employee Status**:
Regular

**Relocation**:
No relocation

**VISA Sponsorship**:
No

**Travel Requirements**:
50%

**Flexible Work Arrangements**:
Hybrid

**Shift**:
**Valid Driving License**:
Yes

**Hazardous Material(s)**:
**Job Posting End Date**:
10/18/2024

**Requisition ID**:R313485

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