Product Manager- Sales Support Global Grade 12

**Key Outputs** - Lead the effort within the Dealership to grow Parts Product revenue and achieve goals agreed to with Dealer management - Establish Dealership targets for profit/loss and margins - Lead and opportunity identification, qualification, development, and closure - Lead and participate in sales meetings and present information on inventory,...

Key Outputs - Create stakeholder communication plans and documents to support the Project Manager and Project Sponsor - Drive use and adoption of project management tools and templates - Facilitate meetings and workshops - Coordinate work stream activities - Maintain documents, reports, and registers - Facilitate and perform project control measures - Manage...

Key Outputs - Create stakeholder communication plans and documents to support the Project Manager and Project Sponsor - Drive use and adoption of project management tools and templates - Facilitate meetings and workshops - Coordinate work stream activities - Maintain documents, reports, and registers - Facilitate and perform project control measures - Manage...

**Key Outputs** - Support all regions and countries including South Africa, Lesotho, Eswatini, Zimbabwe, Mozambique, Zambia, Botswana, Namibia, Malawi, and Angola. - Perform TES Customer profiling to enable the development of a Growth Plan - Liaise with Caterpillar for any TES support; including but not limited to VisionLink and MineStar - Liaise with BWE...

**Key Outputs** - Support all regions and countries including South Africa, Lesotho, Eswatini, Zimbabwe, Mozambique, Zambia, Botswana, Namibia, Malawi, and Angola. - Perform TES Customer profiling to enable the development of a Growth Plan - Liaise with Caterpillar for any TES support; including but not limited to VisionLink and MineStar - Liaise with BWE...

**Key Output** - Parts quotations followed up and converted into sales - Analyse Client reasons for rejecting quotations - Achievement of Targeted Budget and Effective Expenses Management - Achievement of Operations KPI’s - Where possible inspect all failed machines/components/parts with supervisor and advise/train/educate customers accordingly - Compile...

**Key Output** - Parts quotations followed up and converted into sales - Analyse Client reasons for rejecting quotations - Achievement of Targeted Budget and Effective Expenses Management - Achievement of Operations KPI's - Where possible inspect all failed machines/components/parts with supervisor and advise/train/educate customers accordingly - Compile and...

**Key Output** - Compile C4C Activity Reports - Negotiate and allocate Sales Variance funds (non-CAP) from Caterpillar to support Construction business growth - Drive Regional Product Support Audits and action plans - Manage special projects for Product Support as and when they arise - Drive Master Data Accuracy to ensure effectiveness of OLGA information -...

**Key Outputs** - Drive the Services Growth Strategy for Mining - Regional PSM and PSSR support and training - CAT Support Escalations - BBS Aftermarket projects owner / Lead - Customer satisfaction through implementation of VOC - Product GTM Strategy Development and Deployment - Market research and industry trends understanding & delivery of customer...

**Key Outputs** - Drive the Services Growth Strategy for Mining - Regional PSM and PSSR support and training - CAT Support Escalations - BBS Aftermarket projects owner / Lead - Customer satisfaction through implementation of VOC - Product GTM Strategy Development and Deployment - Market research and industry trends understanding & delivery of customer...

**Key outputs** - Compile C4C Activity Reports - Negotiate and allocate Sales Variance funds (non-CAP) from Caterpillar to support Construction business growth - Drive Regional Product Support Audits and action plans - Manage special projects for Product Support as and when they arise - Drive Master Data Accuracy to ensure effectiveness of OLGA information -...

**Key Outputs** - Dragline and ERS Product support understudy - Major shutdown planning & regional support on execution - Customer liaison on major rebuilds - consultative - Shutdown Project Management - Planning, Logistics, 3rd party SLA management, Quality management - Lead identification and opportunity management for machine rebuilds - Growth in other...

**Key Outputs** - Dragline and ERS Product support understudy - Major shutdown planning & regional support on execution - Customer liaison on major rebuilds - consultative - Shutdown Project Management - Planning, Logistics, 3rd party SLA management, Quality management - Lead identification and opportunity management for machine rebuilds - Growth in other...

**Key Output** - Daily forklift maintenance - Moving and stacking of material and finished products - Loading of finished items - Rigging of machinery - Achieve set KPI's - BSC's - Daily procedures - Assistant to Artisans **Qualification, Experience and Competencies** - Matric/ Grade 12 - Certified 25T forklift licence - Rigging experience - Attention to...

**Key Outputs** - Support all regions and countries including South Africa, Lesotho, Eswatini, Zimbabwe, Mozambique, Zambia, Botswana, Namibia, Malawi, and Angola. - Perform TES Customer opportunity development. - Solicit support as required; including but not limited to VisionLink and MineStar - Collaborate in driving TES Excellence New Business - Prospect...

**Key Outputs** - Support all regions and countries including South Africa, Lesotho, Eswatini, Zimbabwe, Mozambique, Zambia, Botswana, Namibia, Malawi, and Angola. - Perform TES Customer opportunity development. - Solicit support as required; including but not limited to VisionLink and MineStar - Collaborate in driving TES Excellence New Business - Prospect...

**Key Output** - Distribute debtors' statements and invoices. - Responsible for forecasting cash collections. - Allocate customer payments. - Responsible for loading customers and changing credit limits on the system. - Prepares and send letters to customers. - Prepares credit notes. - Liaise with customers regarding payments and queries. - Any adhoc...

**Key Output** - Distribute debtors’ statements and invoices. - Responsible for forecasting cash collections. - Allocate customer payments. - Responsible for loading customers and changing credit limits on the system. - Prepares and send letters to customers. - Prepares credit notes. - Liaise with customers regarding payments and queries. - Any adhoc...

**Key Output** - Communications to customer, supplier and Service Department. - Facilitate machine dispatch - Receival of machines in the workshop - Dispatching machines and take photos for evidence purpose - Ordering of new fire extinguisher and refill old ones - Testing machines after repairs - Park machines in yard **Qualification, Experience and...

**Key Output** - Communications to customer, supplier and Service Department. - Facilitate machine dispatch - Receival of machines in the workshop - Dispatching machines and take photos for evidence purpose - Ordering of new fire extinguisher and refill old ones - Testing machines after repairs - Park machines in yard **Qualification, Experience and...